Quality Assurance Supervisor

Job Purpose: The Quality Assurance Supervisor will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Essential Duties and Responsibilities

• Maintenance of document control. This includes direct responsibility for updates to all quality control and food safety documents (e.g. HACCP, GMP, Sanitation, etc.) and assistance in the evaluation of current and proposed system procedures.
• Work with Facilities Director in the development, implementation and maintenance of Food Safety (HACCP) programs including employee training and program auditing.
• Lead customer complaint resolution while able to conduct investigation, root cause analysis, and develop corrective actions.
• Lead HACCP team meetings, maintain members’ qualification, develop risk assessment and mitigate plan.
• Drive and implement improved processes and conduct special projects as guided by Facilities Director.
• Must also have the knowledge to aid in deviation investigation/resolution and generation/implementation of identified CAPAs.
• Updates job knowledge by studying trends and developments in quality management; participating in educational opportunities.
• Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
• Ensure compliance of all Food Safety and Quality Programs including GMP, Organic and CGMP
• Integrated Pest Management Additional Responsibilities: This is a supervisory position and will have direct reports Qualifications:
• Working knowledge of CFR for food, OTC, Medical Devices, Cosmetics and Dietary Supplements for warehouse and transportation.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers and auditors.
• Project management skills and proficiency in analyzing and interpreting test data Education and/or Experience Required:
• Bachelor’s degree in Business, Engineering, or field related to the products being developed required.
• 2+ years of management of Quality Assurance
• 4+ years of experience with Food Safety (GFSI, GMP, and Organic)
• 3+ years of experience cGMP of OTC, Medical Devices, Cosmetics, and Dietary Supplements
• Experience creating and implementing Pre-requisites and regulatory documentation
• Practices (GMP) and applicable Quality System Standards
• Experience leading FDA audits in a regulated industry Computer Skills:
• Proficient with Microsoft Office Suite or related software. Physical Demands:
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Must be able to lift 50 lbs. Employer Rights: This job description is intended to provide general information about the Quality Assurance Supervisor position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Quality Assurance Supervisor, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time. Employment-At-Will: It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associate’s, reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause. Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship