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Support Specialist 2
Job description
The Support Specialist 2 is a customer-focused technical professional who delivers responsive, high-quality support to Salvation Army staff. The role combines hands-on troubleshooting with clear, patient communication to resolve hardware, software, connectivity, and peripheral issues by phone, remotely and onsite. The Support Specialist 2 takes ownership of service requests, communication progress, and confirms resolution of the service request.
The Support Specialist 2 also prepares and deploys equipment, performs repairs and installations, supports other IT teams, and shares technical knowledge with users and coworkers.
Description copied from The Salvation Army's careers page. Read the full posting before you apply.
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