Senior Key Account Manager eCommerce

Contract type: Permanent, full-time (40 hours/week), part-time possible upon agreement, start date as soon as possible Language within the team: German What this role is about As a Senior Key Account Manager – eCommerce (m/f/x), you will manage and advise a diverse PAYBACK partner portfolio with a wide range of requirements in a highly dynamic market environment.

From day-to-day operational challenges to complex strategic questions – your analytical marketing and sales expertise will be key. Your day-to-day work You manage and consult PAYBACK online partners in the eCommerce sector You design digital marketing campaigns and develop innovative sales approaches to acquire new customers and grow existing ones You take ownership of budgets and forecasts, define relevant KPIs to ensure efficient budget allocation, and continuously optimize performance across all marketing activities You work closely with colleagues from online/offline marketing, customer insights, and process management You identify growth potential through market, industry, and company analyses and drive implementation together with your partners This role is a great fit if you… have several years of experience in digital performance marketing and media planning have gained experience in key account management, ideally in an eCommerce environment are confident communicating with a wide range of stakeholders, think customer-centric, and enjoy working in a results-driven and proactive way are comfortable working with numbers, have strong analytical skills, and can translate complex topics into actionable measures are confident in presentations and negotiations (both in German and English) Conditions & benefits Flexibility: 30 days of vacation with the option to purchase additional days, hybrid working (2 days home office/week), sabbatical options Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, coffee and tea included Health & fitness: Free access to the in-house gym, health weeks, on-site massages and physiotherapy Culture: Team events, social days, open “come as you are” culture, dogs welcome, strong engagement in female leadership Development: Individual training and development opportunities within and across teams Mobility: Germany ticket covered, central location with subway directly at the office, bike leasing options Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day. With more than 1,000 employees at our Munich location, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value.

You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture. Youtube Video