Crisis & Community Support Advocate

Job Title: Crisis & Community Support Advocate Reports to: Manager of Community and Systems Advocacy FTE: Full-time Mon-Thur 11:30a to 8:00p and Friday 8:30a to 5:00p Next Door Solutions to Domestic Violence (Next Door) is a nonprofit organization located in San Jose. Since 1974, Next Door has been providing critical intervention and prevention services to domestic violence survivors and their children.

Next Door’s advocacy services include survivor-defined intervention from crisis to self-sufficiency. Next Door is a community leader, known for its advocacy orientation to achieve its mission of ending domestic violence in the moment and for all time. As one of the leading local agencies in the domestic violence field, Next Door takes pride in its grassroots legacy, commitment to systems change, and its “roll up your sleeves” culture.

Next Door is an equal opportunity employer committed to developing the leadership skills of people from diverse backgrounds. Summary of Job Duties: This position is responsible for providing integral gateway services to survivors of domestic violence, primarily at Next Door Solutions’ community office. This crucial intervention and advocacy position provides survivors with necessary support and survivor-centered planning.

This bi-lingual advocate will provide extensive safety planning, risk assessment counseling, and warm referrals to survivors through face-to-face and telephone services.

Responsibilities

Provision of crisis intervention, counseling, safety planning, and risk assessment for survivors through phone, walk-ins and appointments. Connect & refer survivors to Next Door Solutions services. Connect & refer survivors to other community agencies. Maintain current referral/resource information and guide. Maintain current client records and documentation.

Attend monthly department meetings and Next Door All Staff meetings. Meet with management for supervision monthly and as needed. Maintain up-to-date training on domestic violence and other related topics.

Requirements

AA, BA, BSW degree plus 2 years of nonprofit experience Knowledge of trauma informed services Good written and oral communication skills Ability to work individually one-on-one with clients and as part of a team Excellent interpersonal skills Ability to work under pressure and multitask Ability to meet assigned deadlines Bilingual (Spanish/English) required.

Preferred: Knowledge of domestic violence with 40-hour Domestic Violence Training certificate preferred. Next Door Solutions is an equal opportunity employer. We do not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation, or request for FMLA .