Client Success Coordinator

Position: Client Success Coordinator Job Description: To ensure staff compliment on site is supplied with the correct PPE per shift Location: Cape Town

• Bellville Contract Type: Permanent Minimum Requirements: Experience: A minimum of 1-3 years’ HR administration experience Qualification Grade 12 Additional Requirements: N/A Roles and Responsibilities: Ensure shifts are fully staffed as per client contract requirements;. Ensure that protective equipment and related documentation is issued;. Report Injuries on duty;. Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site;. Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner up to Written Warning and escalated to Client Success Manager as per SOP;. Monitor and manage assignees performance in accordance with their job descriptions and job requirements;. Monitor and ensure employees are using the biometric or relevant timekeeping system correctly;. Monitor attendance and timekeeping of assignees;. Monitor and manage assignees performance in accordance with their job descriptions and job requirements;. Communicate and provide feedback timeously to client regularly regarding queries;. Prevent losses, wastage or misuse of time, materials or equipment;. Address poor performance;. Manage teams and disciplinary issues.