Import Manager

Description Purpose of the role: The Import Manager is responsible for managing the company’s end-to-end import operations in Angola, ensuring full customs compliance, timely clearance and delivery of goods to the respective projects. The role combines strong hands-on expertise in Angolan customs procedures with operational management, supplier coordination, cost control and team leadership, ensuring efficient, compliant and cost-effective import operations that support project execution.

Ideal Candidate Profile: The ideal candidate is a hands-on Import Manager with in-depth knowledge of Angolan customs procedures and proven experience managing end-to-end import operations. They combine strong operational expertise with the ability to lead teams, manage suppliers, control costs and ensure timely delivery to projects.

Customs Expertise: Strong practical knowledge of Angolan customs regulations and clearance procedures. Operational & Team Management: Ability to oversee import operations, lead teams and resolve complex operational issues. Supplier & Cost Management: Strong negotiation skills and experience managing logistics providers and import-related costs.

Problem-Solving & Stakeholder Management: Proactive, results-oriented and effective in dealing with authorities, suppliers and internal project teams.

Key Responsibilities

Import Operations & Customs Compliance Manage the complete import process, from documentation and regulatory requirements to customs clearance and final cargo delivery. Ensure compliance with Angolan customs legislation and applicable import procedures, including licenses, permits, exemptions, tariff classification and customs duties.

Monitor shipments, anticipate potential delays and resolve customs, documentation and clearance issues. Maintain effective working relationships with AGT, relevant authorities, customs brokers and other institutional stakeholders. Supplier & Logistics Management Manage customs brokers, freight forwarders, shipping lines, airlines and other logistics service providers.

Monitor service quality, delivery timelines and contractual commitments. Negotiate rates and resolve operational issues to ensure reliable and cost-effective services. Cost Control & Performance Monitoring Monitor and validate import-related costs, including freight, customs duties, taxes, clearance, storage, demurrage and detention.

Analyse cost variances, prevent unnecessary expenses and identify opportunities for cost optimisation. Track shipment status, clearance lead times, delivery performance and operational risks, providing regular updates to management. Team Leadership Lead and coordinate the Import Department, defining priorities, allocating responsibilities and monitoring team performance.

Support the team in resolving complex operational and customs-related issues. Promote accountability, collaboration and continuous improvement.

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, International Trade, Business Administration or a related field. Minimum 8 years of professional experience in import operations, international trade, customs clearance or international logistics. Minimum 5 years of hands-on experience in Angola, managing import operations and customs clearance in accordance with local legislation and regulatory requirements.

Minimum 3 years of experience in a managerial or supervisory role, leading teams and coordinating logistics service providers. Strong, hands-on knowledge of Angolan customs legislation, regulations and end-to-end customs clearance procedures. Proven experience managing sea and air imports, including customs documentation, HS Codes, Incoterms, licenses, permits, duties and taxes.

Demonstrated experience managing customs brokers, freight forwarders and other logistics service providers, including supplier negotiations and performance monitoring. Proven experience in import cost control, budget monitoring, cost optimisation and operational risk management. Demonstrated ability to resolve complex customs clearance issues, prevent shipment delays and ensure timely delivery of goods.

Experience supporting project-based operations, preferably in construction, EPC, energy or infrastructure projects. Strong leadership, negotiation, analytical, problem-solving and organisational skills. Proficiency in Microsoft Office. Fluency in Portuguese and English. Mandatory Must have Angolan nationality. Mandatory