Senior Consultant- Process & Change Manager- FSI

Level: Senior Consultant Location: Singapore Process & Change Manager – Digital Transformation / Technology Overview We are seeking an experienced Process & Change Manager with a strong background in digital transformation, data governance, and enterprise technology delivery. The ideal candidate will drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.

Key Responsibilities

1. Process Transformation & Governance

• Lead enterprise-wide process transformation initiatives across the Software Development Lifecycle (SDLC) covering Agile and Waterfall models.
• Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.
• Standardize governance frameworks, controls, and delivery practices to improve auditability and execution consistency.
• Ensure effective back-testing and validation of controls for sustainability.

1. Digital Delivery & Automation

• Design and implement workflow automation solutions using tools like JIRA, Excel/VBA, and automation platforms.
• Drive efficiency improvements by reducing manual effort and cycle time across operations.
• Support data-driven reporting and governance dashboards using BI tools.

1. Change Management & Stakeholder Engagement

• Partner with senior stakeholders (engineering leads, product owners, test managers) to drive adoption of new processes.
• Lead change enablement initiatives, including training, communication, and documentation.
• Facilitate cross-functional alignment across large-scale technology programs.

1. Program Delivery & Agile Execution

• Serve as Scrum Master/Product Manager in digital and data transformation programs.
• Manage SIT/UAT governance, release planning, and delivery tracking Requirements
• Ensure program delivery aligns with business objectives and regulatory requirements.

1. Data Governance & Migration

• Define and implement data governance frameworks, including master data management and metadata controls.
• Oversee data migration initiatives across multi-country or multi-entity systems.
• Support compliance, risk management, and data quality initiatives.

Required Skills

& Qualifications Experience

• 8–10+ years of experience in technology delivery, consulting, or digital transformation
• Proven experience in banking, financial services, or consulting environments
• Hands-on experience in SDLC processes, Agile methodologies, and program delivery Core Competencies
• Process improvement & enterprise transformation
• Agile (Scrum/Kanban) and program delivery
• Stakeholder & change management
• Data governance and migration
• Risk, compliance, and control frameworks Technical Skills
• Data tools: SQL, Oracle, Postgres
• Analytics: Power BI, Tableau, Alteryx
• Delivery tools: JIRA, Confluence, Service. Now
• Automation: VBA, APIs, workflow tools
• Knowledge of cloud/data platforms and reporting tools We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and enriching training opportunities