Platform Engineer

Job Title: Platform Engineer Experience : 10-12 years Location: Pune / Bangalore / Hyderabad (Onsite

• Hybrid) Employment Type: Contract Key Responsibilities:
• Infrastructure Management : Expert in handling File. Net, BAW Case Manager, and BPM environments with hands-on administration and migration.
• BAW Environment : Proficient in managing and troubleshooting BAW environments, with the ability to identify and resolve root causes of issues.
• Platform Expertise : Independently manage BPM platform infrastructure with strong experience in Linux servers (RHEL8/9) and Virtual Machines (VMs).
• System Upgrades : Seamlessly upgrade File. Net, BPM, and BAW environments on Linux, ensuring minimal disruption and maximum efficiency.
• Open. Shift & AWS : Hands-on experience with Open. Shift and knowledge of AWS is considered an advantage.
• Service. Now : Expertise in handling Incident, Change, and Problem Management via Service. Now.
• Security Management : Ability to identify and address security vulnerabilities within infrastructure, adhering to organizational guidelines.
• Collaboration & Communication : A strong team player who can effectively collaborate with stakeholders and communicate technical solutions.
• Troubleshooting : Ability to troubleshoot complex platform and infrastructure issues to maintain system resilience.

Requirements

• 10-12 years of hands-on experience with File. Net, BAW Case Manager, BPM infrastructure, and administration.
• Expertise in troubleshooting, upgrading, and maintaining BPM environments on Linux (RHEL8/9) and VM.
• Experience in Open. Shift and AWS is a plus.
• In-depth knowledge of Service. Now (Incident, Change, and Problem Management).
• Strong understanding of security vulnerabilities and management in infrastructure.
• Excellent communication skills with the ability to work independently and as part of a team.

Requirements

• Educational Background: Bachelor’s degree in Engineering, IT, or Computer Applications.
• Platform Engineering Expertise: Strong understanding of platform architecture, scalability, and performance optimization.
• Automation Tools: Proficiency in using automation tools such as Ansible, Terraform, or Jenkins to streamline deployment and management processes.
• Cloud Technologies: Experience with cloud platforms (AWS, Azure, or GCP) and their services, including storage, networking, and compute resources.
• Containerization: Hands-on experience with Docker and Kubernetes for container management and orchestration.
• Monitoring Tools: Familiarity with monitoring tools such as Prometheus, Grafana, or ELK Stack for system health and performance monitoring.
• DevOps Practices: Strong understanding of DevOps principles and experience working with CI/CD pipelines.
• Security Best Practices: Knowledge of security frameworks and best practices for platform security.
• Communication Skills: Strong communication skills, with the ability to interact effectively with business stakeholders and technical teams.

Preferred Qualifications

• Experience providing after-hours support and resolving critical issues.
• Certification in cloud platforms (AWS, Azure, GCP) or related platform engineering technologies.
• Experience with platform migration and scaling large infrastructure environments.
• Strong problem-solving skills and the ability to work independently on complex tasks.