Employee Benefits Operations Claims Training Manager

The Employee Benefits Operations Claims Training Manager provides strategic leadership for learning, capability development, and workforce readiness across Business Operations and Claims. This role establishes and executes learning strategies that align capability-building initiatives with organizational priorities and support business performance, quality outcomes, operational excellence, and future workforce needs.

Through partnership with leaders, SMEs, Quality, Compliance, and Operations, the role develops and sustains a comprehensive learning ecosystem that accelerates proficiency, strengthens organizational capability, and enables successful business transformation.