Member Experience Coordinator - Early-Stage Life Science

The Member Experience Coordinator will be responsible for supporting the day-to-day operations of the Alexandria Launch. Labs site and assist Launch. Labs member companies with administrative and coordination matters. The incumbent will be a hospitable and detail-oriented individual interested in providing superior support and developing creative ideas to best support our community.

Strong communication and organizational skills are required.

Essential Duties and Responsibilities

Operational Coordination and Administration Act as main point of contact with Facilities and Asset Services on all site and operational matters Coordinate services with in-suite vendors, such as janitorial, pest control, AV support, to coordinate service Support the Alexandria Launch. Labs Site Head and the Laboratory Operations Executive Director with general site operations and administration, including but not limited to: o Manage space and equipment resources and related IT/AV needs o Oversee Launch.

Labs member portal associated content and visitor, IT, and facilities requests o Maintain and manage office-based vendor contracts o Assist with invoices and annual budgeting o Help manage the organization and stock of the office and pantry o Assist with shipping and receiving of packages and mail o Preparing communications to member community On-Site Reception and Member Support Serve as on-site reception lead, providing a welcoming, high-touch experience for members and visitors.

Manage guest registration and coordination with campus concierge staff Process badge requests for members Triage requests from Launch. Labs member companies Coordinate onboarding and offboarding for member companies and maintain required documentation. Track and process member company changes and liaise with accounting, as needed Program and Event Planning Assist in coordinating and executing local programming events to foster a vibrant and collaborative Alexandria Launch.

Labs community Manage the Launch. Labs events calendar and identify opportunities to align with broader programming Attend local ecosystem events and seminars, as needed Qualifications and Experience: Bachelor’s degree or higher required At least 2 years’ experience working in a science-related and/or incubator/accelerator organization highly desired, preferably in a collaborative or shared working environment Possess an interest in life science, operations, and entrepreneurship Ability to work in a fast-paced multi-tasking environment and to prioritize effectively Strong verbal and written communication skills Must be detail-oriented and highly organized Alexandria Launch.

Labs®, created by Alexandria Real Estate Equities, Inc. (NYSE: ARE), the pioneer of mission-critical Labspace® real estate, is the premier startup platform purpose-built to accelerate the growth of transformative early-stage life science companies and empower the advancement of groundbreaking discoveries within Alexandria’s thriving ecosystems in Stanford Research Park, Seattle, New York City, Cambridge, and Research Triangle.

Alexandria Launch. Labs is unmatched in equipping early-stage life science companies with dedicated laboratory/office space, core equipment, vital operational services, expert support from our best-in-class teams, tailored introductions to Alexandria’s preeminent network, and access to capital through Alexandria Venture Investments and the Alexandria Strategic Capital Platform — all developed to provide our curated community of member companies with a scalable path for growth.

For more information, please visit at www.alexandrialaunchlabs.com. The expected base hourly wage range for this position is $36.06 to $40.87 USD hourly, plus annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.