Medical Advisor

Company The Medical Advisor delivers expert clinical advice and medical decision support for Assistance Centre cases across the International SOS network. Working within a global roster, the role supports medical assistance operations, case management, evacuations, repatriations, and consulting activities, ensuring high-quality patient care and continuity of service across multiple time zones.

Key Responsibilities

Provide medical oversight, clinical advice, and decision support for assistance cases. Assess medical situations and recommend appropriate treatment pathways, referrals, evacuations, or repatriations. Coordinate patient care with healthcare providers, hospitals, assistance teams, and operational stakeholders. Support multiple Assistance Centres during rostered shifts to ensure seamless medical coverage.

Monitor and manage complex medical transport and evacuation cases. Act as a medical escort when required and determine appropriate escort requirements for patient transfers. Contribute to medical consulting activities, client support initiatives, site assessments, medical audits, and advisory projects. Participate in professional engagement activities and support discussions with clients regarding International SOS medical services.

Maintain accurate medical documentation and case records in accordance with company standards and professional regulations. Candidate Profile Required Qualifications Medical degree (MBChB or equivalent). Current medical registration/licence to practice in country of origin. Postgraduate qualification and/or experience in Emergency Medicine, Occupational Health, Travel Medicine, Tropical Medicine, Family Medicine, or related disciplines is highly desirable.

Experience Minimum 5 years of post-registration clinical experience. Minimum 5 years' experience in emergency, acute care, travel medicine, assistance medicine, remote medicine, or a related specialty. Experience managing complex medical cases and coordinating care across multiple providers and locations. Skills & Competencies Strong clinical judgment and decision-making skills.

Knowledge of medical assistance, case management, medical transport, evacuations, and repatriations. Excellent communication and stakeholder management skills. Ability to perform effectively in a fast-paced, multinational, and roster-based environment. Strong attention to detail and documentation standards. Resilient, adaptable, customer-focused, and able to work collaboratively across teams.

Language Requirements Excellent written and spoken English. Travel Requirements Travel may be required for hospital visits, medical escorts, client-site support, and consulting activities.