Field Support

Summary of Job Field Support serves the participant experience and spiritual formation of World Race squads from Training Camp through the completion of the program. This role is the liaison between the field and the home office, equipping Field Mentors and Squad Leaders. Field Support has four primary areas of focus: Field Support, Participant Experience, Pre-Trip Training, and Recruitment and Alumni Engagement.

Essential Duties and Responsibilities

Field Support Serve as the primary liaison between field leadership and the home office Onboard Field Mentors and Squad Leaders in World Race systems, field logistics, and relevant protocols Conduct twice-monthly check-ins with Field Mentors Review weekly field reports and follow up on participant needs and unresolved issues Pray for, encourage, and provide perspective to Field Mentors and Squad Leaders Attend squad leadership calls when needed Provide Field Mentors and Squad Leaders with teaching tools, updates, and other resources through a centralized portal Collaborate with the Field Mentor's supervisor to communicate needs and feedback Surface relational, operational, safety, or participant concerns to the appropriate leaders Respond promptly to field communication and help remove barriers affecting the squad experience Support Parent Ministry in setting up PVTs Participant Experience Partner with Mobilization, Sales, Route Planning, Host Relations, Logistics, and Parent Ministry to create a seamless participant experience Manage host relationships when the specific position calls for it (determined case by case) Advocate for squad needs with Route Planning and Host Relations when necessary Identify recurring challenges and recommend improvements to the field experience Support the escalation of incidents and make sure the appropriate teams receive timely information Help make sure participant and field leadership concerns are addressed clearly and consistently Pray consistently for Coaches, Field Mentors, Squad Leaders, and racers Pre-Trip Training Help plan and carry out Leadership Development Training, Squad Leader Training, Training Camp, and debriefs Teach or provide secondary support in leadership training environments as needed Develop and update leadership, discipleship, and training resources based on field feedback and racer needs Reinforce the culture and vision of Adventures in Missions Recruitment and Alumni Engagement Help manage the Squad Leader recruitment pipeline, including interviews, selection, and onboarding Support World Race recruitment through conferences, speaking engagements, and other opportunities Identify and encourage racers toward future opportunities, such as Missional Communities, Long-Term Missions, Mission Leading for short-term missions, Squad Leading, internships, and employment at Missional Communities Partner with the Alumni team to strengthen alumni engagement and identify future leaders Help develop the ecosystem and supporting systems for multiplication Competencies Required Professing Christian with an established record of high Christian character, integrity, servant leadership, maturity, and a positive attitude Character and Integrity: strong Christian moral principles; trustworthy, honest, and fair; displays the Fruit of the Spirit in word and action Servant Leadership: leads as Christ did, with humility, putting others' needs first and prioritizing the growth of those they serve Maturity: spiritually strong, responding appropriately to the time and place of every situation Positive Attitude: willing to do their best with whatever is asked of them Emotional and spiritual health that shows up as authority, confidence, and the ability to lead others into the same Evidence of discipleship fruit in their life Understands and embraces the core values, culture, and ministry of Adventures in Missions Strong written, verbal, and interpersonal skills for working in a collaborative, intergenerational, cross-functional environment Able to influence a broad range of people and move them toward a common goal in Training, Launch, and Debrief environments Flexibility to meet shifting needs and work flexible hours