Parts Coordinator

Job Details: Level: Experienced, Job Location: Hallmark Hendersonville

• HENDERSONVILLE, TN, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Retail, Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.

Qualifications

Organizational skills along with a strong work ethic. Strong Parts Computer proficiency is also extremely helpful. Bilingual a plus but not required. MUST have prior automotive parts sales experience Positive, enthusiastic attitude! Valid Drivers license Pre-Employment Background Check Required. Crown CDJR is a Drug FREE workplace – Pre-Employment Drug Screening Required Willingness to lead by example.

Exceptional Customer/Team handling/service skills Ability to work flexible schedules including some weekends Must be a Team Player! Qualified Enthusiastic candidates only