Medical Assistant Lead Trainer - Bonney Lake (Internal Only)

Medical Assistant Lead Trainer Department: Clinical FLSA Classification: Non-Exempt Reports to: Clinic Manager Position Summary: The Medical Assistant Trainer will assist in the training of new or existing medical assistants by providing direction and guidance, assist in monitoring performance, and serving as a resource.

The individual in this role will both perform training functions, and general Medical Assistant Tasks such as assisting our providers with back-office duties in a friendly manner. This position will work closely with the Clinical Educator and Clinic Manager to ensure that new employee on-boarding process and continued training of existing staff is provided in a prompt, efficient and friendly manner while upholding the success of the company.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In addition to Medical Assistant job functions, this role also: Provide direction and guidance, training, and evaluation of new/probationary employees to the team, under the guidance and authority of their manager.

Complete documentation of candidate progress and competencies in timely manner. Provide clear and consistent feedback to employees and leadership regarding individual’s progress. Serve as a resource to support the growth and development of all clinical staff. Provide support to lead MA and in their absence assist with lead MA responsibilities.

Assist clinical educator in deployment of training initiatives. Routinely attend Clinical education training meetings. Facilitate and collaborate with clinic manager, HR, and clinical educator for remedial training of new or existing peers. Maintain confidentiality always of peer or probationary employee’s progress in training program.

Additional duties as assigned. Competencies/Skills: Teamwork Communication Decision Making/Problem Solving Job Knowledge Dependability Productivity Caring Patient Focused Intentional Integrity Supervisory Responsibilities: This position does not have supervisory responsibilities. Work Environment: This position is primarily a sedentary role working in an office environment with a moderate noise level.

This role will interact with patients, coworkers, venders, and the public. This role will use standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Must be able to communicate fluently in English when writing and speaking. Physical Demands: Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position.

This position is primarily a sedentary role; however, this position needs to file, communicate over the phone and in-person, and use standard office and medical equipment. This position may be required to lift to 15-20 pounds. Travel: Local travel may be required for this position.

Education and Experience

High School Diploma or Equivalent: Required State of Washington Medical Assistant Certification (MA-C) One year’s experience working as a Medical Assistant: Required CPR and/or BLS Certification Other Duties: This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position.

Position requirements including duties, responsibilities, or activities may change at any time, with or without notice. Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine.

This role is a safety-sensitive position for which impairment while working presents a substantial risk. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021.