Hourly Manager

Position Summary

The Hourly Manager supports the General Manager and Assistant Manager by leading shifts, maintaining service and food quality standards, and ensuring smooth front- and back-of-house operations. This role acts as Manager on Duty when senior leadership is not present and plays a key role in creating a positive, efficient, and guest-focused environment.

What You’ll Do Lead and manage shifts, ensuring excellent guest service, food quality, and cleanliness standards. Supervise front- and back-of-house team members, providing coaching, direction, and support. Train and onboard new team members and reinforce service and safety standards. Manage labor during shifts to meet business needs and cost goals.

Handle opening and closing procedures, including cash handling and deposits. Ensure compliance with health, safety, sanitation, and LAX security standards. Maintain inventory controls and reduce product loss. Step into any position as needed to support operations. Resolve guest concerns quickly and professionally. What We’re Looking For A positive, reliable leader who thrives in fast-paced, high-volume environments.

Strong communication and delegation skills with a hands-on leadership style. Commitment to integrity, teamwork, and excellent guest experiences. Ability to remain calm and efficient during peak travel periods.

Qualifications

Previous restaurant supervisory or management experience preferred. Must be able to work nights, weekends, and holidays. Comfortable using a POS system and handling cash. Able to lift up to 30 lbs and work in a high-temperature kitchen environment. Must meet all airport security and badging requirements.