System & Cloud Engineer II

Who we are... As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's Fin. Tech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support.

Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. What we need… We are hiring a System & Cloud Engineer to support reliable, secure, and well structured technology operations.

This role is designed for a technologist who is ready to grow across compute, storage, cloud, and platform services while learning disciplined execution through runbooks and established processes. This person will participate in incident response, local data center support, 24x7 rotational on-call, disaster recovery support, documentation, security/patching standards, and cross-stack capability development.

What’s in it for you.... COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including: Health Insurance: Employees and their eligible dependents – including spouses, domestic partners, and children – are eligible for coverage from the first day of the month following hire, including medical, dental, and vision insurance, as well as ancillary benefits.

COCC also contributes to employees’ health savings accounts (HSA). Retirement: COCC matches 100% for the first 3% and 50% for the next 2% that employees contribute to their 401(k). Additionally, COCC may make a discretionary annual contribution to the plan based upon the profitability of the company. Paid Time Off: COCC offers a generous PTO policy, including quarterly wellness days, paid holidays, and a birthday day off.

Hybrid Schedule: Enjoy the flexibility of a hybrid work schedule designed to support work-life balance and personal well-being Training & Development: COCC offers robust employee development programs aligned with career pathing objectives, including cutting edge training and educational resources from vendors like SANS, Plural.

Sight, and CBTNuggets, as well as a tuition reimbursement program to support continued education. Recognition Programs: Be recognized and celebrated through employee appreciation and peer recognition programs. On-site Fitness Centers: Stay active and energized with convenient on-site fitness centers available to employees.

Fuel Up: Monthly company-sponsored lunches discounted catered meals, and convenient on-site snacks. Additional Benefits: COCC offers employees a Lifestyle Spending Account (LSA) to support employees’ unique needs, as well as company-paid life insurance, wellness initiatives, and access to financial planning guidance from certified professionals.

To learn more about our comprehensive benefit programs, please visit: https://www.cocc.com/careers/employment-benefits/ What you’ll do…

• Carry out operational tasks using documented procedures and runbooks
• Support infrastructure changes with guidance from senior engineers
• Monitor environments and respond to alerts to maintain system health
• Process Service. Now tickets including requests and incident support
• Perform routine maintenance such as patching and access updates
• Assist with deployment and decommission workflows
• Support disaster recovery validation and testing
• Maintain and enhance system documentation and runbooks
• Troubleshoot across compute, storage, virtualization, and cloud platforms
• Identify opportunities for simple automation enhancements What you’ll bring…
• Degree in Computer Science or related discipline or equivalent experience
• One to three years of hands on infrastructure or systems support experience
• Entry level certifications across Microsoft, Linux, VMware, cloud, or storage preferred, including Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security+, AWS Cloud Practitioner, Azure Fundamentals, Pure Storage associate, or Brocade SAN administrator credentials.
• Working knowledge across multiple technical domains with interest in one primary area
• Experience with Windows and or Linux system administration tasks
• Exposure to VMware virtualization platforms
• Familiarity with storage systems and Fibre Channel concepts
• Awareness of AWS and Azure environments and cloud resource design, troubleshooting and management experience
• Understanding of Kubernetes fundamentals and container platforms
• Ability to review and adjust scripts in Power. Shell, Bash, Python, Terraform, or Ansible
• Strong documentation, communication, and organizational skills The salary range for this job is $72800 - $109200. This is a hybrid position and employee will work in Rocky Hill and Avon sites. Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States. COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Accessibility
• If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing Talent. Management@cocc.com. Please specify the help you need and we’ll be happy to get back to you.