Assistant Store Director

Description Service, Culture & Environment: Be Kind. Be openminded Lead by example Work scheduled shifts Greet all customers with warmth & Sincerity Foster an environment of hospitality Handle all customer concerns in a proactive, positive manner. Maintain a safe, ethical & clean work environment for all customers and Employees Foster positive team relationships within your store and across the company.

Demonstrate ownership & accountability. Exemplify Billy Reid Culture & the 5B’s a) Be Welcoming b) Be Hospitable c) Be Curious d) Be Knowledgeable e) Be Thankful Role Responsibilities Support the Store Director in the implementation of all Retail direction in stores including, but not limited to the following areas: Selling Culture Merch Guidelines Markdowns & Promos National & Local Events Assist in training, motivating, mentoring, and providing feedback to sale staff to meet and exceed goals Work with Store Director to continuously improve conversion rate in store with a goal of a 1%-2% improvement year over year Build a clientele driven business rooted in developing relationships to support repeat business.

Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided; Maintain a keen awareness of the external market and competition Support omni channel initiatives including but not limited to web order fulfillment and email opt in Support Marketing events and contribute to local collaborations As assigned, ensure all administrative responsibilities are handled in an efficient & timely manner.

(HR, FINANCE, INVENTORY PROCESSES) Ensure store is operating in compliance with all Billy Reid policies Requirements 3-5 years of retail experience, ideally with a bridge retail brand Resiliency – ability to find alternative solutions Effective collaborator with peers and home office partners Strong verbal and written communication skills Ability to work evenings and weekends when appropriate