Operations Support

Description JOB DESCRIPTION: Operations Support Join a Team Where Purpose Meets Impact! Who we are… Penndel Mental Health Center is a private, non-profit community mental health center, which has been providing psychiatric and social services to residents of Lower Bucks County for over 50 years. At our organization, every role in our organization contributes directly to our mission to strengthen individual, family and community well-being through accessible high-quality community-based behavioral health services.

What we value… Each member of our team supports our commitment to operational excellence, collaboration, responsiveness, adaptability, access to services, building healthy environment, providing comprehensive and integrated services, honesty and trustworthiness, and working as one Penndel! How to join our team … Apply today!

At Penndel, you’ll enjoy excellent training, supervisory support, and industry-leading total rewards package. Become a part of our great team…Where Purpose Meets Impact! Position: Operations Support Location :2080 Cabot Blvd. West, Langhorne, PA 19047 Department: Operations FT/PT: Full-time Rate : $ 20.00 per hour Qualifications (education and experience): The position further requires a high school diploma, strong organizational skills strong verbal/written communication skills and willingness to work as part of a team managing information and work across departments.

Duties/Responsibilities: Reports to the Chief Executive Officer with the following duties: Serves as part of the team trained to complete insurance verification process for people receiving services from Penndel. Provide back-up front desk coverage for multiple locations, greeting people accessing services as the come into the office as needed.

Works with CEO to review scheduling at front desk and ensure coverage. Manage the organization’s “information” email inbox forwarding messages as needed Work with CEO to track and store critical organizational data such as licensure, credentialing, tax-exempt forms, EIN/FEIN, property info, and contracts. Management of tracking all correspondence, forms, applications, and revalidations related to licensing.

Maintenance and retention of records including letters of agreement with community partners. Manages the annual vehicle registrations. Coordinates various vehicle insurance issues including distribution of all insurance cards and notifications of follow-up for all accident reports and vehicle repair. Serves as backup to community relations specialist for social media and monthly newsletter posts.

Demonstrates a caring, respectful, responsive, and professional manner in all dealings with employees, vendors, members of the Board of Directors, and stakeholders. Maintains confidentiality of all agency related information including CEO communications with Board of Directors, Leadership Team, and organizational partners.

Other duties as assigned by CEO to support organizational operations The position requires a high degree of professionalism as a representation of the CEO and Penndel to the community. Physical Requirements: Equipment use including but not limited to computer (including repetitive motions of typing, seeing monitor), copier, fax, printer, shredder, telephone, and voice mail Sitting for extended periods of time, walking up stairs, balancing, reaching, bending, stretching, standing, walking, and lifting up to 10 lbs.

Benefits

Medical Insurance Dental insurance Vision Insurance Employer Paid Short-term Disability Employer Paid Long-term Disability Employer Paid Life Insurance Retirement Plan Education Reimbursement Paid time off Employee Assistance Plan (EAP) Paid Holidays Company Parties