Front Desk Agent

JOIN US AT THE HILTON GARDEN INN, SIOUX CITY RIVERFRONT! WE ARE LOOKING FOR PART TIME TEAM MEMBERS TO JOIN OUR 3PM-11PM SHIFTS, WEEKENDS and HOLIDAYS!

Role Summary

Create exceptional guest experiences by exceeding expectations, fostering a welcoming environment, and collaborating with hotel team members. Complete daily tasks efficiently while maintaining a positive attitude, strong attention to detail, and a commitment to outstanding service. Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned Works actively with the sales team and all other staff to provide excellent guest experiences Follows the check-in and check-out processes in a friendly and efficient manner Reviews and updates the communication log regularly to stay current with developments in the hotel Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary Invest in our three core values of the Hegg vision: We Always Find a Way Be Better Every Day We Are Better Together Benefits include Paid Time Off Perfect Attendance Bonus Plan Referral Bonus Plan Worldwide Hotel Discounts An Equal Opportunity / Affirmative Action Employer NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC.

/HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.