Transport Manager

About the Role

As Senior LGV Operations Manager at Dordon—Ocado Logistics’ flagship, multi-client transport hub—you will hold total strategic, statutory, and operational accountability for the largest heavy fleet operation in our national network. Operating 24/7 across critical nationwide distribution routes, this site is the primary logistics engine for two of the UK's largest retail partnerships.

Leading an organisation of 250 personnel through a dedicated tier of Operations Team Managers, you will steer multi-million-pound operational budgets, champion fleet decarbonisation across our advanced CNG network, and serve as the senior commercial and operational interface for our retail partners. This is a role designed for an established transport director or senior logistics leader capable of shaping organisational design, safeguarding our Operator’s Licence across a complex heavy fleet, and driving long-term network resilience.

Accelerate Your Career at Ocado At Ocado, we move fast and so do the careers of our employees. We focus on internal mobility, we operate with an entrepreneurial mindset, empowering our management teams to be aligned across the network and test new ideas, make impactful decisions, and drive genuine change. If you are ambitious and results-driven, Dordon provides a high-profile platform within our national network.

As our transport network expands and our client partnerships grow, high performers have the opportunity to progress their career. Whether stepping into senior regional logistics leadership, leading broader supply chain operations, or shaping group-wide strategy, Ocado provides the scale, structure, and backing to accelerate your career progression.

The Scale & Strategic Platform Enterprise Span: Total site leadership of 250 operational personnel, directing a management cadre of up to 7 Team Managers and 6 Shift Supervisors overseeing ~191 LGV drivers and shunting teams. Specialist Fleet Assets: Full operational custody of 81 heavy traction units (featuring modern CNG gas and diesel technology across Iveco, Mercedes, and DAF) and ~110 multi-temperature trailers, including high-capacity Longer Semi-Trailers (LSTs) and double-deckers.

Commercial & Statutory Authority: Sole on-site custodian of Ocado’s Operator’s Licence, delivering strict compliance across EU/WTD tachograph regulations, engineering maintenance standards, and OTIF service level agreements for marquee retail clients.

Key Responsibilities

Lead, coach, and inspire your core management team (Team Managers and Shift Supervisors), building leadership capability and maintaining a high-performing culture. Multi-Client Operations: Serve as the senior transport lead on site for both the Morrisons and Ocado Retail (M&S) operations, balancing client expectations, service levels, and OTIF targets.

Compliance & O-Licence Ownership: Maintain absolute compliance across all LGV operations in line with Ocado's Operator's License, covering vehicle maintenance, driver hours (EU & WTD), site safety, and fleet records. Continuous Improvement & Innovation: Drive operational efficiency, test and introduce new ways of working, and lead strategic change across the transport network.

P&L & Resource Management: Manage site KPIs, headcount, operating budgets, and agency allocation (currently maintaining an agency balance of ~15%) to optimise unit economics. Cross-Functional Collaboration: Partner effectively with CFC supply chain, engineering, fleet maintenance providers, and internal stakeholders to maintain seamless network flow.

Experience & Qualifications Required Senior Leadership: Proven track record in a senior transport leadership role within large-scale, complex transport or logistics networks. Leader of Managers: Demonstrated experience managing and developing managers and supervisors , with the ability to step back from day-to-day tactical tasks to focus on strategic execution.

Multi-Client / Retail FMCG: Background in fast-paced retail or FMCG logistics; experience managing temperature-controlled operations (ambient, chilled, frozen) and time-critical OTIF distribution networks. Commercial & Compliance Acumen: CPC (National/International Road Haulage) is essential, alongside a strong understanding of Operator's License obligations, tachograph regulation, and fleet safety systems.

Change Management: Proven ability to implement new processes, challenge the status quo, and modernize transport operations.

About You

Able to balance long-term planning with immediate operational priorities in a fast-paced 24/7 environment. Engaging Communicator: Confident influencing key senior stakeholders across client partnerships and internal operational divisions. Forward-Thinking: Eager to leverage tech, alternative fuels (such as CNG), and modernized fleet operations to boost efficiency and sustainability.

Why Ocado? At Ocado Logistics, we deliver world-class automation and supply chain solutions for our retail partners. At Dordon, you will shape the strategic direction of our largest transport operation, supported by industry-leading investments in tech, fleet modernization, and sustainability.

What We Offer

in Return Competitive Salary + Senior Benefits Package Pension Plan: Up to 7% employer contribution matching Healthcare: Comprehensive Private Medical Cover, plus Income Protection & Life Insurance Generous Annual Leave: 25 days base (increasing to 27 days after 5 years), plus options to purchase extra days Exclusive Discounts: 15% off at Ocado.

com plus savings across major high-street retailers, restaurants, and days out Workplace Perks: Cycle to Work scheme, car salary sacrifice, share schemes, and holistic EAP wellbeing support