JA IT Service Technician - Court Information Technology Services (CITeS) Division - (County Funded)

Salary is non-negotiable. The successful candidate will be hired at the minimum salary. The IT Service Technician provides technical support for AOC Judges, Judicial Assistants, Bailiffs, General Magistrates, Court Administrators, Division Directors, AOC staff, and external system users of cMAP. Support is provided onsite or by phone in response to email inquiries.

The IT Service Technician's  role is to document and solve level 1 issues, prioritize and escalate technology incidents or requests for other CITeS units. The IT Service Technician provides excellent customer service by timely and professionally diagnosing and resolving issues while providing follow up to issues as needed....