Unit Secretary

Job Details: Job Location: TRIGG COUNTY HOSPITAL

• CADIZ, KY, Position Type: Part Time, Salary Range: Undisclosed, Job Shift: Swing, Job Category: EMERGENCY SERVICES, This position has the responsibility of receiving patients in a courteous accommodating manner. The ED Unit Secretary is responsible for performing a combination of registration and clerical duties to include the following: Registration/ Business Office Duties:
• Register patient into the ED per Business Office protocols.
• Obtaining identifying information needed for any ED, In-patient, Observation and Swing-Bed admissions as well as other outpatient admissions.
• Obtaining the most up-to-date demographic information.
• Obtains necessary signatures, records, and all patient information regarding insurance as well as completing ER Logs.
• Responsible for collecting co-pay and payments when determined.
• Distributes Disproportionate Share Hospital Program (DSH) application to qualified patients and assist in completing application with patient and allocates appropriate paperwork to appropriate departments.
• Responsible for preparing Inpatient and Swing-Bed folders and ensuring that all required forms are accounted for.
• Responsible for generating down-time reports as assigned, such as daily census reports, Adhoc reports.
• Completing secondary duties such as Medicare Secondary Payer Questionnaires (MSP), completing Temps and monitoring Estates.
• Responsible for adding any needed registration supplies to requisition order in a timely manner.
• Update HAV Beds as required.
• Serves as backup for Switchboard and route incoming calls to appropriate personal or patients. Secretary/Clerical Duties: This position also has the responsibility of assisting nursing staff in the following secretarial and clerical functions:
• Assist in patient transfers including Air Evac, Life Flight, and ground transfers both scheduled and unscheduled.
• Accept phone calls related to transfers and document information/time on Transfer Checklist and EPD system and relay to nursing staff.
• Assist with form completion and making copies of forms during transfer of patients.
• Calling to request disc from Radiology Department during a transfer when needed.
• Responsible for working with nursing to setup counseling session via Ipad with Pennyrile Mental Health and ensuring Ipad is charged.
• Assist with setup of Cyracom Video Interpretation services when needed.
• Assists with answering phones and routing calls to referral hospitals as directed by the registered nursing staff.
• Direct family members to waiting areas and answer questions as appropriate.
• Overhead paging.
• Obtain supplies needed for patient care in the Emergency Department as assisted.
• Work with nursing to ensure the correct chief complaints is loaded in system for proper documentation.
• Ensure EMTALA and HIPAA guidelines are upheld within the
• Other duties as assigned.

Qualifications

Education

High School Diploma or Equivalent. Associates Degree Preferred. Licensure/Certification/Registration: Certified Nurse Assistance (CNA) or Medical Assistance (MA) preferred but not required. Experience: Experience with Computer/Data Entry; Medical Terminology preferred. Proven customer service skills. Able to work in a high volume/fast-paced environment.

Ability to work with sensitive and confidential information. 1 - 2 years experience in healthcare setting preferred. Shift: Monday AM and Wednesday PM