Powersports Service Advisor
Job description
Service Advisor - Ride the Front Line of the Action
Tom Wood Honda Powersports | Indianapolis, IN
Turn Your Passion for Powersports Into a Career
At Tom Wood Honda Powersports, we don’t just service bikes-we fuel adventures. Whether it’s a weekend rider, a daily commuter, or someone chasing adrenaline on four wheels, our customers trust us to keep them moving.
We’re looking for a Service Advisor who can bring energy, personality, and professionalism to the front lines-someone who can translate customer needs into action and keep the shop running like a well-tuned engine.
What You’ll Do (A.K.A. Be the Hero of the Service Lane)
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Be the first impression-greet riders, build trust, and create a standout experience
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Listen like a pro and translate customer concerns into repair orders
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Work hand-in-hand with technicians to keep repairs moving efficiently
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Provide clear updates on timelines, repairs, and recommendations
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Recommend maintenance and repairs with honesty and confidence
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Keep customers informed, excited, and coming back for more
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Handle questions, concerns, and curveballs with professionalism
What Makes You a Great Fit
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You thrive in fast-paced, customer-facing environments
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You’ve got strong communication skills and can connect with anyone
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You understand (or want to learn) powersports or automotive service
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You can juggle multiple tasks without dropping the ball
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You bring a sales mindset-because great service is great selling
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Bonus points if you love motorcycles, ATVs, or anything with an engine
Why You’ll Love It Here
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You’ll work with a team that’s Passionately Driven and Humbly Confident [
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Opportunities to grow within a family-owned company with 50+ years of success
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Competitive pay, performance incentives, and real career paths
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Full benefits package (health, PTO, 401k, etc.
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A fun, high-energy environment built around the powersports lifestyle
The Bottom Line
If you’re the type of person who:
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Loves helping people
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Enjoys a fast-paced, high-energy environment
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Wants a role where you can sell, solve problems, and build relationships
This isn’t just a job-it’s your chance to be part of the ride.
Description copied from Tom Wood Group's careers page. Read the full posting before you apply.
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