AM- QA

Organizational Brief: FA Gifts Private Limited is a leading e-commerce company and the parent organization of India’s two largest online brands, FlowerAura and Bakingo. The company is backed by USD 16 million in funding from Fearing Capital. FlowerAura is a leading online gifting platform with a strong operational presence across 40,000+ pin codes in India, along with an international footprint in the USA, UK, Middle East, Canada, and other global markets.

🌐Website: www.floweraura.com Bakingo is a prominent player in India’s online bakery ecosystem, operating 170+ cloud kitchens nationwide and three state-of-the-art bulk production facilities located in Bengaluru, Mumbai, and Gurgaon. We specialize in delivering high-quality, innovative baked products. 🌐Website: www.bakingo.

com Role Brief:

• We are looking for an experienced Assistant Manager – QA Auditor to drive quality compliance and audit processes across our kitchens, warehouses, and partner outlets, ensuring adherence to defined SOPs and FSSAI standards.

Key Responsibilities

• Conduct regular quality and process audits across kitchens, warehouses, Our other food premises.
• Ensure compliance with FSSAI guidelines, internal SOPs, and operational standards.
• Monitor hygiene, sanitation, and food handling practices across all facilities.
• Identify process gaps and non-compliance; implement corrective and preventive actions (CAPA).
• Maintain audit reports, checklists, and compliance documentation and other food safety related documentation.
• Collaborate with operations and production teams to improve process efficiency and consistency.
• Conduct training sessions for staff on hygiene, SOP adherence, and quality protocols.
• Evaluate vendor processes and ensure alignment with company standards.
• Track and resolve customer complaints related to quality and service standards.
• Drive continuous improvement initiatives across quality and audit processes. Communicated with senior managers regarding technology changes and contribute on its impact on current processes. Key Requirements:
• Bachelor’s degree in any relevant field (Food Tech)
• 3–6 years of experience in QA audits, compliance, or process quality within F&B, QSR, or retail operations.
• Strong understanding of FSSAI regulations and hygiene standards.
• Proven experience in auditing, compliance monitoring, and SOP implementation.
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Willingness to travel for audits across multiple locations.

Preferred Skills

• Certification in HACCP / ISO standards (audit & compliance-focused).
• Experience in multi-unit operations or cloud kitchens.
• Proficiency in Excel and reporting. Why Join Us?
• Be part of a fast-growing D2C bakery brand.
• Work in a dynamic, high-growth environment.
• Opportunity to lead and strengthen quality systems at scale. Location: Hoskote (Bangalore