Property Quality Control Associate

Mc. Kinley is looking for a detail-oriented and proactive Property Quality Control Associate to join our team! In this role, you'll help ensure our communities maintain the highest standards of safety, quality, and operational excellence. You'll work closely with onsite teams and leadership to identify risks, improve property conditions, and promote a culture of safety and accountability.

This is a great opportunity for someone with experience in property management, facilities, maintenance, or safety compliance who enjoys problem-solving, working independently, and making a meaningful impact across multiple communities. Position Information Location: Ann Arbor/Ypsilanti, MI Compensation: $60,000–$70,000 annually, plus bonus potential Schedule: Full-Time Essential Duties and Responsibilities Conduct quality control and safety inspections of apartments, common areas, amenities, balconies, building exteriors, and other property spaces.

Inspect life safety equipment and systems, including fire extinguishers, fire alarm panels, suppression systems, Auto-Out devices, emergency exits, stairwells, and pools. Identify safety hazards, maintenance deficiencies, compliance concerns, and opportunities to improve property conditions. Evaluate potential risks and recommend appropriate corrective actions, including temporarily closing pools, amenities, or other areas when immediate safety concerns exist.

Lead quality control and safety improvement initiatives across Mc. Kinley communities, helping maintain consistent company standards. Partner with onsite teams to develop corrective action plans, monitor progress, and ensure identified issues are resolved. Review preventive maintenance programs, inspection records, certifications, OSHA documentation, safety data sheets, and other required compliance records.

Support Risk Management investigations involving property damage, resident incidents, workplace injuries, fires, and other significant events. Assist with insurance carrier inspections, loss control initiatives, and emergency preparedness planning. Prepare detailed inspection reports, document findings, and provide recommendations to community leadership and Risk Management.

Analyze inspection results, incidents, work orders, and operational data to identify trends, recurring issues, and opportunities for improvement. Develop and maintain reporting tools, Excel trackers, dashboards, and scorecards to monitor property performance and compliance. Maintain accurate inspection records, audit forms, procedures, schedules, and supporting documentation.

Collaborate with Community Managers, Regional Directors, Maintenance, Facilities, and Risk Management to promote a culture of safety, accountability, and continuous improvement. Coach and support onsite teams on safety expectations, compliance requirements, and corrective action practices. Utilize company-approved technology and AI tools to support reporting, data analysis, and process improvements while maintaining confidentiality.

Qualifications

3–5 years of experience in property management, facilities, maintenance, quality assurance, safety compliance, or a related field. Knowledge of property maintenance standards, safety regulations, inspections, and risk management practices. Familiarity with OSHA requirements, Fair Housing regulations, and applicable building codes.

Experience conducting inspections, identifying deficiencies, coordinating corrective actions, or leading improvement initiatives preferred. Advanced Microsoft Excel skills, including pivot tables, lookup functions, and dashboards. Proficiency in Microsoft Office and experience working with property management systems or other business applications.

Strong analytical and problem-solving skills with the ability to identify trends, assess risks, and recommend practical solutions. Excellent written and verbal communication skills, including the ability to prepare reports and communicate findings to leadership. Strong organizational skills and the ability to manage multiple priorities and follow through on corrective actions.

Ability to work independently, exercise sound judgment, and prioritize concerns based on potential safety risks. Comfortable using technology and AI tools to support reporting and data analysis. Bilingual English/Spanish skills are a plus. Valid driver's license and reliable transportation. Working Conditions & Physical Requirements Position involves a combination of onsite property inspections, administrative work, data analysis, and reporting.

Regularly walks and inspects apartment communities, including indoor and outdoor areas and various building spaces. May be exposed to varying weather conditions and environments involving mechanical equipment, fumes, chemicals, electrical components, and wet or humid conditions. Ability to stand, walk, sit, bend, stoop, crouch, kneel, reach, and climb stairs as needed.

Ability to lift up to 25 pounds occasionally, 50 pounds frequently, and 100 pounds occasionally. Must be able to access various areas of apartment communities to complete inspections and evaluate property conditions. Why Mc. Kinley? At Mc. Kinley, we believe great people make great communities. We are committed to creating an environment where team members can grow, take ownership, and make a difference.

This position offers the opportunity to work across multiple communities, collaborate with teams throughout the organization, and directly influence the safety, quality, and overall performance of our properties. You'll have the ability to take initiative, identify opportunities for improvement, and help advance Mc. Kinley's Mission Zero Losses initiative.

If you're someone who takes pride in doing things the right way, enjoys solving problems, and wants to make a difference beyond just one property, we'd love to hear from you! Mc. Kinley Companies, LLC is an Equal Opportunity Employer and maintains a smoke-free environment in all locations.