Distribution Supervisor

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

Schedule: Four 10-hour shifts per week, Monday, Tuesday, Friday, and Saturday, from 6:00 a.m. to 4:30 p.m. Any required overtime will be scheduled on Thursdays during the same hours. The Distribution Supervisor is responsible for coordinating the daily operation of Thorne Research’s Distribution department, as assigned, and in accordance with current Good Manufacturing Practices (cGMPs) and applicable Thorne Standard Operating Procedures (SOPs).

Coordinates the day-to-day activities of Shipping personnel to assure the accurate and timely delivery of products and other items in accordance with Distribution policies and procedures, current Good Manufacturing Practices (cGMP) and applicable Thorne Standard Operating Procedures (SOPs). Leads a high-performance team (10 - 30 direct reports), developing and strengthening staff and providing ongoing coaching and feedback.

Develops teamwork with other departments, communicates goals to the department, sets the pace and is proactive. Demonstrates the ability to provide ongoing written and oral direction and clarity to Shipping personnel. Under the direction of the Distribution Manager, ensures training and certification programs are current and reviewed on a timely basis (including safety training and forklift certification for applicable employees).

Monitors employees’ progress throughout their training to ensure they reach required training levels in a timely manner. Ensures that performance appraisals for direct reports are conducted in a thorough and timely manner. Continually updates the Distribution Manager on the overall accuracy and efficacy of the order fulfillment process, setting and accomplishing team/department goals.

Works cooperatively with the supervisors and personnel in other departments on matters of inter-departmental interest and concern. Responsible for adherence to OSHA and localized safety standards. Analyzes and resolves work problems or assists workers in solving work problems. Ensures the proper maintenance of all shipping equipment and, if necessary, coordinates with maintenance for repairs.

High school diploma or general education degree (GED) is required. Minimum 3 years’ related experience and/or training. Experience in building and leading high-performance team(s) desirable. The employee follows instructions, both verbal and written, and communicates effectively with mangers, supervisors, and fellow employees.

Ability to write routine reports and correspondence. Experience using Microsoft Excel and Word as well as overall knowledge of shipping software (FedEx, UPS, USPS, DHL). Must have sufficient data entry skills and be detailed oriented to process domestic and international shipping documentation. Competitive compensation 100% company-paid medical, dental, and vision insurance coverage for employees Company-paid short- and long-term disability insurance Company- paid life insurance 401k plan with employer matching contributions up to 4% Gym membership reimbursement Monthly allowance of Thorne supplements Paid time off, volunteer time off and holiday leave Training, professional development, and career growth opportunities