Direct Care Provider

POSITION SUMMARY

As a Direct Care Provider, you will play a crucial role in supporting individuals with disabilities or special needs. Duties include assisting with daily living skills, providing emotional support, promoting independence, and helping individuals achieve personal goals in a safe and respectful environment. This rewarding position offers the opportunity to make a meaningful impact while maintaining flexibility in scheduling.

Direct Care Providers may be assigned to individuals with varying levels of support needs. While the essential functions of the position remain consistent, assignments may differ in complexity based on the individual's medical, behavioral, physical, and supervision requirements. To reflect these differences, Family Disability Services utilizes a tiered service model consisting of Direct Care Provider I, II, and III assignments.

Direct Care Provider I (Foundational Support) Typical Support Needs Individuals with lower support needs Assistance with daily living activities Cueing, prompting, and skill development Assignment Characteristics Stable medical and behavioral needs with minimal supervision or safety concerns Predictable routines and environments Focus on supporting independence and skill development Direct Care Provider II (Enhanced Support) Typical Support Needs Individuals requiring regular hands-on assistance Increased supervision and monitoring Occasional behavioral or medical support needs Assignment Characteristics Moderate complexity of care Changing or less predictable support needs Increased judgment and situational awareness required Requires increased supervision, safety awareness, and responsiveness to changing needs Direct Care Provider III (Complex Support) Typical Support Needs Individuals with significant physical, behavioral, or medical support needs Intensive supervision requirements Individuals requiring frequent support, redirection, or specialized support strategies Assignment Characteristics High-complexity care environment Elevated safety and risk considerations Ongoing assessment and real-time decision-making Requires intensive supervision and management of complex medical, behavioral, or environmental factors Physically and emotionally demanding assignments Assignment levels are determined by program leadership based on the individual’s support needs, medical requirements, behavioral considerations, supervision requirements, and overall complexity of care.

Assignment levels may be adjusts as service needs change.

ABOUT US

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance.

CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.

Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by: Offering charitable assistance to those in need, especially persons who are poor. Developing and conducting programs to strengthen and support families and the dignity of the human spirit. Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity.

And advocating for social justice for the common good of all. ABOUT OUR PROGRAM/DEPARTMENT Family Disability Services (FDS) was established in 1981 to help children and adults with disabilities and to strengthen families by providing individualized home and community-based services that promote dignity, respect, and self-advocacy.

FDS provides direct care in clients’ homes to assist with daily tasks and goals. They also work to foster opportunities for learning, community inclusion, and self-determination. REQUIRED COMPETENCIES Demonstrates compassion, empathy, and a genuine desire to assist others. Possesses excellent communication and interpersonal skills.

Exhibits adaptability to changing situations and flexibility in scheduling. Skills : Proficient in providing accurate documentation and completing paperwork for all assignments. Capable of identifying and addressing potential needs of consumers and/or their families.

RESPONSIBILITIES

Adhere strictly to the policies and procedures outlined by Catholic Social Services. Support individuals in their daily activities, including personal hygiene, meal preparation, community participation, and other activities of daily living. Offer emotional support, companionship, and actively participate in meaningful activities with consumers.

Execute individualized care plans and support consumers in achieving goals that promote independence and self-determination. Maintain accurate and timely documentation of services provided, consumer progress, and significant changes or concerns. Collaborate effectively with supervisors, families, caregivers, and other professionals to support consumer well-being.

Maintain a safe, clean, and supportive environment for consumers at all times. Provide services in a manner that is respectful, person-centered, and free from discrimination. Demonstrate punctuality by arriving on time for assigned shifts and providing notice of absences as soon as possible. Accurately complete required forms, timesheets, case notes, and billing documentation.

Foster positive and professional relationships with consumers, families, caregivers, agency staff, and community partners. Attend all required trainings and provider meetings and complete training requirements within established deadlines. Maintain regular communication with supervisors and office staff. Respond to communications and directives from agency and program staff within 24 hours when possible.

Provide services in a variety of community and home-based settings while maintaining a welcoming, supportive, and professional environment. Demonstrate the knowledge and skills necessary to provide quality services based on consumer needs and service plans. If transportation is required as part of assigned duties, maintain reliable transportation, a valid driver's license, and automobile insurance.

Perform other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent. Minimum Experience Requirement: Prior experience in caregiving or a related field is preferred. A relevant combination of education and experience may be considered. A valid driver’s license and auto insurance are required. WORK ENVIRONMENT Physical Requirements: Must have the capability to lift a minimum of fifty pounds and perform a two-person lift for an individual weighing seventy pounds.

Travel out of Alaska is rare. Occasional travel within Anchorage is required. Location: 4600 Debarr Road, Anchorage, AK Shifts will vary depending on client served.