Chief Clinical Officer

POSITION SUMMARY

The Chief Clinical Officer (CCO) provides strategic and operational leadership for all programmatic functions of Queen of Peace Center and Saint Louis Counseling. The CCO is responsible for ensuring the delivery of high-quality, mission-driven behavioral health, housing, recovery support, and community-based services while advancing organizational goals related to access, quality, outcomes, compliance, growth, and sustainability.

The CCO serves as a member of the Executive Leadership Team and acts as the primary leader responsible for program performance, clinical excellence, service integration, and cross-functional collaboration across multiple service lines and locations OVERVIEW & RESPONSIBILITIES Partner with the Executive Director and Executive Leadership Team to advance strategic priorities, organizational growth, and operational excellence.

Translate organizational strategy into measurable program goals, outcomes, and performance standards. Foster collaboration, accountability, and effective leadership across program teams and service lines. Serve as a key representative with community partners, funders, regulators, and other stakeholders. Provide executive oversight of outpatient behavioral health, psychiatric, housing, recovery support, family services, community engagement, and emerging programs.

Ensure programs achieve mission-driven outcomes, maintain high client satisfaction, meet contractual and grant requirements, and operate within budget. Establish and monitor agency-wide standards for service quality, effectiveness, compliance, and evidence-based practice. Utilize data and performance metrics to improve client outcomes, operational effectiveness, and service delivery.

Directly supervise senior program leaders and promote organizational alignment and accountability. Lead program expansion efforts, including the development and implementation of new services and strategic initiatives. Oversee program budgets, fiscal performance, productivity, utilization, resource allocation, and revenue optimization.

Identify and implement operational improvements that enhance efficiency, sustainability, and growth. Ensure compliance with all regulatory, licensing, accreditation, payer, and contractual requirements, including corrective action planning when necessary. Partner with quality and compliance leaders to manage risk, maintain audit readiness, and support continuous improvement.

KNOWLEDGE & EXPERIENCE REQUIREMENTS Master’s degree in social work or related field and clinical licensure Minimum ten years clinical experience, preferably with experience in treatment of SUD and women’s mental health Minimum of five years of demonstrated excellence in supervisory and administrative experience Demonstrated experience leading multi-site teams and programs Experience managing budgets, leading strategic initiatives, and organizational performance Pre-Employment Screening All candidates receiving an employment offer must submit a pre-employment screening.

The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A.

All offers are contingent upon successful completion of required screening.