Assistant Manager Deposit Operations

Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities.

The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026 Newsweek’s America's Greatest Workplaces 2024, 2025 and 2026 Forbes America’s Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021.

2025 and 2026 TIME’s America’s Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, holidays, and much more.

For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ JOB PURPOSE: This position’s main responsibility is assisting with the supervision and leadership of the Deposit Operations department in addition to assisting the staff with day-to-day duties as needed. Additionally, this position coordinates activities with the Deposit Operations manager and is involved in problem solving with managers of other departments as well as providing support to branch offices.

This position must continually look for opportunities to educate staff on changing regulations, seek out efficiencies, and monitor workflow to ensure timely completion of required duties. Additional responsibilities include assisting the department with process improvements, upkeep of department documentation, providing support on more difficult customer service issues and other administrative duties as outlined below.

ADMINISTRATIVE DUTIES INCLUDE: Responsible for the scheduling of department staff Responsible for the leadership and management of direct reports. Duties include recruiting, hiring, training, performance monitoring and overall management and leadership of employees. Responsible for quarterly and annual reviews. Will assist Department Manager with completing quarterly and annual reviews of other department associates.

Monitors the workflow of direct reports to ensure timely completion of duties. Will provide support and resolution to more difficult customer service issues and ensuring the upkeep of department documentation. Responsible for the review and modification of processes and procedures to meet regulatory requirements. Responsible for having a thorough understanding of policies and procedures and how they relate to department functionality.

Responsible for the education and training of staff on changing regulations and policies and procedures. Responsible for coordinating and acquiring information for various regulatory agencies or auditors during audits or process walkthroughs. Assists other functional areas with implementation of new products or services and assess the impact of those changes on the department.

Will perform special projects as assigned. Normal departmental hours are 8:00 am to 5:00 pm Monday – Friday, occasional Saturday from 8:00 to noon. JOB SKILLS AND QUALIFICATIONS REQUIRED: Associates Degree in Business Management, Accounting or other business related field or equivalent experience is required. Prior leadership or management experience preferred.

Detailed knowledge of deposit servicing and applicable regulations. Exceptional organizational skills and a high degree of accuracy with close attention to detail. Excellent knowledge of Microsoft Word and Excel. Knowledge of FIS IBS Insight is desired but not required. Effective communication skills, both oral and written along with solid interpersonal skills.

Ability to problem-solve issues and correct any underlying systematic gaps. Effectively manage multiple projects with deadlines. Highly motivated self-starter. Ability to problem-solve issues and handle multiple tasks. Team-player.

Basic Qualifications

Associates Degree in Business Management, Accounting or other business related field or equivalent experience is required Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact [email protected] to ask for an accommodation, alternative application process, or other inquiries.