Quality Coortinator

Shift Quality Coordinator Cockermouth About James Walker James Walker is part of the James Walker Group of Companies, who are a successful global Industrial organisation supplying high performance sealing products and solutions. With state-of-the-art material technology skills, the James Walker Strategic Business Unit (SBU) of the James Walker Group specialises in the provision of sealing solutions (elastomers, polymers, composites, engineering plastics, high nickel alloys).

Our worldwide group of companies has operations, sales and service entities across Europe, Middle East, India, Australia, New Zealand, SE Asia, South Africa and North and South America Your Role Act as the Quality representative during non-office hours you will be responsible for any customer and supplier related issues.

Co-ordinate and support activity within shift Inspection teams, continually striving to improve performance standards in line with the organisational/departmental KPI’s. Rotating shift pattern. Monday to Thursday Mornings 05.55 hrs – 14.00 hrs Friday Mornings 05.55 hrs – 11.00 hrs Monday to Thursday Afternoons 13.55 hrs – 22.

00 hrs Friday Afternoons 10.55 hrs – 16.00 hrs Monday to Thursday Nights 21.55 hrs – 06.00 hrs Friday Nights 15.55 hrs – 21.00 hrs Key Responsibilities

• Support Quality Control function within in-process inspection by means of creation of documentation, training, re-approval and sign off of Quality Inspectors to ensure products and processes comply with the relevant requirements of the current quality management system
• Conduct internal audits, as required, in support of the internal audit schedule (Tier 1 and Tier 2). Follow up and close out of non- conformance, corrective and effectiveness actions.
• Support and assist with complaint investigations (My. Case) through verification of 8D containment, corrective and preventative actions.
• Conduct standard diary activities where needed such as turbex tanks, oven and lighting checks, data download and in-process audits.
• Support and promote Inspection/Quality Control flexibility across all product ranges on site.
• Support timely completion of critical, secondary and special inspection activities as required by the business
• Communicate effectively with all team members on shift and across the department, to ensure a full understanding of standards, quality system requirements.
• Support the ongoing compliance to BS EN 9100 and BS EN ISO 9001 standards
• Push Quality back ‘up-stream’ and promote ‘ownership’ for quality within production
• Continuously seek to improve on existing plant/processes, practices and techniques to ensure high standards of quality and output.
• Encourage employees to suggest improvements and actively involve them in change initiatives.
• Reacting to in-process defects raised by inspection team to understand and verify root causes and supporting upskilling of the inspection team to make decisions on the disposition of non-conforming materials
• Actively support/promote a teamwork ethos within the Quality team and colleagues to ensure joint success for the department, cross the department and the wider business initiatives.
• Support the MRB (Material Review Board) process and update KPI boards as required.

About you

Preferred Skill & Experience Customer focused – internal and external. Essential Skill & Experience

• Shift working in a manufacturing environment.
• Working in a similar manufacturing environment (Rubber/Polymer or Plastics).
• Experience/understanding of attribute & variable inspection.
• Proven track record in delivering both personal & departmental objectives.
• Experience in identifying and managing priorities and tasks Preferred Qualifications
• Train the trainer (experience or qualification)
• Lean Facilitator (experience or qualification) Essential Qualifications
• ILM (or willing to work towards).
• GCSE’s, Grade C or above (or equivalent) in English & Mathematics.