Assistant Director of Utility Programs

Job Details: Job Location: Energy Solutions Weatherization Christiansburg

• Christiansburg, VA, Position Type: Full Time, Salary Range: $75000.00 - $95000.00Salary, Travel Percentage: Up to 25%, Lead Programs. Develop Leaders. Make a Meaningful Impact. Are you an experienced energy or utility program professional ready to take the next step in leadership? Community Housing Partners (CHP) is seeking an Assistant Director of Utility Programs to provide operational leadership across our energy efficiency, demand side management, renewable energy, weatherization, and home health and safety programs. Reporting to the Director of Utility Programs, this position leads and develops program managers, oversees operational and financial performance, ensures contractual and regulatory compliance, and drives improvements across multiple program portfolios. The Assistant Director plays a key role in developing leadership talent, resolving complex operational challenges, strengthening stakeholder relationships, and identifying opportunities for program improvement and growth. This is an opportunity to influence program success, develop future leaders, and make a meaningful impact in the communities CHP serves. Why You'll Love Working at CHP Community Housing Partners Ranked No. 2 Nationally, Named to Best Places to Work in Virginia List Predictable schedule — Monday-Friday primarily 8-5. Real time to recharge — Paid vacation, holidays, and sick leave, because having a life outside of work matters. Competitive compensation —plus applicable bonus potential.

Benefits

that start within 30 days — No long wait periods. Medical, dental, and vision coverage begins the first of the month following your hire date. Paid maternity and paternity leave after 90 days. Retirement contributions you don't have to chase — We invest in you automatically. CHP's 403(b) retirement plan provides an automatic 3% employer contribution, regardless of employee contributions, plus an additional employer match of up to 2% based on employee contributions.

To learn more about CHP's employee benefits, visit www.communityhousingpartners.org/benefits.

What You'll Do

1. Program Operations & Performance Oversee implementation of approved strategies, contractual commitments, and performance goals across assigned utility programs. Monitor production, quality, spending, compliance, reporting, and customer outcomes to ensure program objectives are achieved. Identify performance gaps, resolve complex operational challenges, and implement corrective actions. Establish consistent operational standards, performance reporting, and accountability across program portfolios.
2. Leadership & Management Development Supervise, coach, and develop Managers of Programs and other program leaders. Set clear performance expectations, evaluate results, and promote accountability and continuous improvement. Guide managers in employee development, decision-making, performance management, and workload prioritization. Assess staffing capacity, succession needs, and resource requirements to support program effectiveness and long-term success.
3. Financial Management & Resource Coordination Review budgets, financial forecasts, spending trends, funding requirements, and overall program performance. Identify financial, contractual, compliance, and operational risks and coordinate corrective actions. Evaluate staffing, contractor, and resource needs and recommend adjustments to improve efficiency and performance. Collaborate with Finance, Information Technology, Human Capital, Marketing, and other departments to support cross-program operational needs.
4. Program Improvement & Stakeholder Partnerships Lead cross-program process improvements, system enhancements, and operational efficiencies. Evaluate program design and redesign recommendations, including financial, staffing, compliance, and operational impacts. Support relationships with utility sponsors, regulatory agencies, contractors, community partners, and organizational leadership. Represent CHP in internal and external meetings, resolve escalated stakeholder concerns, and identify opportunities for program improvement and growth.

What You'll Bring

Strong understanding of energy efficiency, demand side management, renewable energy, weatherization, and utility-sponsored programs, including funding structures, regulatory requirements, and compliance. Leadership & People Development: Demonstrated ability to supervise, coach, and develop employees and program leaders, establish expectations, and build accountability.

Operational Management: Ability to oversee multiple programs, coordinate competing priorities, and ensure consistent execution of organizational objectives. Financial & Analytical Skills: Strong ability to evaluate budgets, forecasts, performance metrics, funding risks, and financial trends and recommend appropriate actions.

Problem-Solving & Decision-Making: Ability to resolve complex operational, contractual, staffing, and compliance challenges using sound judgment. Process Improvement: Experience identifying inefficiencies, evaluating program changes, and implementing sustainable improvements to systems and workflows. Communication & Collaboration: Excellent written, verbal, and interpersonal communication skills, with the ability to build relationships, influence stakeholders, and collaborate across departments.

Technical Proficiency: Experience with Microsoft Office, SharePoint, CRM platforms, program databases, dashboards, and reporting tools. Organization & Accountability: Strong organizational skills, attention to detail, and the ability to manage competing priorities while maintaining confidentiality.

Education

and/or Experience Bachelor's degree in energy, business, engineering, construction management, or a related field required; an equivalent combination of education and experience may be considered. Minimum of 3–5 years of experience in energy efficiency, demand side management, renewable energy, utility programs, or a related field, including program or project management responsibilities.

Demonstrated experience supervising, coaching, and developing employees or program leaders, with experience managing managers strongly preferred. Experience managing complex programs, budgets, performance metrics, reporting, and regulatory or contractual compliance. Experience working with utility sponsors, regulatory agencies, contractors, or publicly funded programs preferred.

Relevant professional certifications, such as Certified Energy Manager (CEM) or Building Performance Institute (BPI), preferred. Work Location, Schedule & Travel Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional evening and weekend hours based on operational needs. Travel: Up to 25% to support program operations, stakeholder relationships, and organizational initiatives.

Hybrid Flexibility: Limited remote work may be available with supervisor approval, based on organizational and operational needs. Employees approved for remote work must maintain a safe, appropriate workspace, reliable broadband internet, and availability during scheduled working hours. Build Your Career While Making a Difference At CHP, we believe strong leadership drives meaningful results.

As Assistant Director of Utility Programs, you'll have the opportunity to develop talented professionals, strengthen program performance, and support innovative energy solutions that positively impact the communities we serve. If you're ready to grow your leadership career while doing work that matters, we encourage you to apply!

About Community Housing Partners Community Housing Partners (CHP) is a nonprofit organization dedicated to creating healthy, sustainable, and affordable homes and communities. We develop, preserve, and manage quality housing while making a lasting difference in the communities we serve. Application Accommodations If you need an accommodation during the application or interview process, contact our Recruiting Team at recruiting@chpc2.

org, (540) 299-5477, (877) 540-8049 (fax), or 711 (TTY/TDD). Notice to Third-Party Agencies CHP does not accept unsolicited resumes from recruiters or employment agencies. Referral fees are payable only under a signed Recruitment Fee Agreement. Unsolicited submissions do not create a fee obligation and may pursue and hire the candidate(s) without obligation to the recruiter or agency.

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