Job description
At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community. Job Description : Job Summary Responsible for managing and supporting application portfolios across administrative, clinical, and revenue cycle areas to ensure optimal system performance and alignment with organizational needs.
Oversees implementation, maintenance, and ongoing support of applications, including scheduling, billing, coding, and radiology systems. Coordinates IT and vendor resources, facilitates development and execution of test scenarios, and promotes standardization of processes and data. Ensures technical competence of team members by providing training and guidance.
Adapts to evolving application requirements and delivers effective solutions to support operational excellence.
Essential Functions
- Recruits, hires, and retains top personnel using best practices.
- Develops and mentors staff through coaching, feedback, and performance evaluations.
- Fosters teamwork, collaboration, and effective communication across departments.
- Ensures compliance with organizational policies, procedures, and regulations.
- Manages application implementation, support, and optimization using project management and ITIL frameworks.
- Oversees service delivery, prioritizes work assignments, and ensures customer satisfaction.
- Identifies and implements continuous service and process improvements.
- Serves as subject matter expert, providing guidance on project execution and application workflows.
- Performs other duties as assigned.
Education
Requirement Bachelor’s degree in computer science, information systems, or a related field Experience Requirement 4-5 years of experience in computer science, information systems, or a relevant area An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field.
Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures Epic Certified required within 90 days of hire Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time) B. Lifting, pushing, and/or pulling objects over 50lbs:
- Never C. Standing or walking with objects up to 10lbs:
- Intermittent (10% - 50% of the time) D. Standing or walking with objects up to 25lbs:
- Occasional (< 10% of the time) E. Sitting at computer workstation for extended periods:
- Regular (> 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:
- Never G. Repetitive motion:
- Regular (> 50% of the time) H. Working at heights above 4 feet:
- Never I. Working in confined spaces:
- Never J. Risk of injuries from use of equipment on the job:
- Never K. Job-related travel:
- Occasional (< 10% of the time) L. Loud noises:
- Never M. Temperature extremes:
- Never N. Hazardous chemicals and fumes including waste:
- Never O. Radiation:
- Never P. Burns:
- Never Q. Cuts/Punctures:
- Never R. Bloodborne/airborne pathogens:
- Never S. Recombinant DNA or viral vectors:
- Never T. Combative/violent people:
- Never U. Animal handling (including carcasses):
- Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions on a regular basis; intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Additional Job Descriptions N/A Department : Cycle Billing Shift : Days (United States of America) Time Type : Full time Address : 2317 Alumni Park Plaza City, State : Lexington, Kentucky