Intake Support Specialist- Monroe County

Role and Responsibilities Provide clerical support to the Intake Department .

Essential Functions

Monitor HCR R ight F ax folders, label faxes , and attach electronic documents to patient record in Home Care Home Base (HCHB). Monitor Intake t eam email. Perform t imely and accurate d ata e ntry. Responsible for entering orthopedic prescreens into HCHB , according to agency protocol. P rovide p hone support to the department and triage of calls to Intake staff.

Provide excellent customer service to internal and external customers. Participate in department and agency meetings. Other duties as assigned. This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Education

Requirements High School Diploma required .

Qualifications

and Requirements Two to four ( 2 -4 ) years ’ experience in a clinical setting. Communication and computer skills required . Work Environment The Intake Support Specialist is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: Sedentary work

• Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Intake Support Specialist. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran