Logistics Specialist (Mandarin)

About Us

Come Join Our Team! FOTILE is a leading international manufacturer of High-end Kitchen appliances. FOTILE is China's most successful high-end kitchen appliance manufacturer, with 16,000+ employees, 19 production lines, 4 assembly plants, 4 factories, 116 branch offices, 26 German IF awards, 22 Red Dot Awards, Sales in 30 countries, and over 43% market share of the Chinese high-end kitchen appliance market.

FOTILE is the choice of appliance for over 17 million families around the world.

Job Responsibilities

● Manage the Order Management System (OMS) daily, including accurate order input and returns oversight. ● Collaborate with the sales team to stay updated on client routing guidelines. Ensure precise processing of logistic orders, including truck scheduling and shipping monitoring. ● Coordinate with third-party logistics providers and warehouses for seamless order processing.

● Resolve transportation and logistics issues, maintaining updated client portals. Contribute to developing and training logistics protocols, especially in reverse logistics. ● Collaborate with Customer Service to promptly address inquiries. ● Oversee inventory management and generate order-related reports. ● Stay informed about changes in national transportation and warehouse operations.

● Manage product delivery, distribution, and shipping/receiving. ● Assist senior logistics staff with third-party logistics and warehouse management. ● Manage spare parts warehouse and report demand regularly. ● Coordinate with shipping companies for timely deliveries. ●Resolve transportation and logistics system problems and reconcile warehouse discrepancies.

● Handle retail shipments and manage reverse logistics for returns. ● Order packaging and supplies based on consumption. ●Coordinate with Customer Service on inquiries and logistic issues. ● Perform other duties as assigned by the Supervisor.

Qualifications

● Bachelor’s degree or above in Business, Supply Chain or logistics fields preferred. ● Proficient in both Chinese and English Preferred. ● 1- 3 years of relevant transportation, logistics, or supply chain experience preferred. ● Flexible and adaptable to work arrangements. ● Team player with excellent communication and interpersonal skills.

● Strong work ethic, attention to detail, ability to accomplish multiple tasks while sticking to deadlines. FOTILE is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V