Vendor Management Assistant Manager - SPX Express, Transportation

Evaluate vendor performance across cost, reliability, and capacity, and optimize vendor allocation to improve overall network efficiency. Manage, monitor, and evaluate the daily operational performance of transportation partners against agreed service standards (SLAs). Work closely with partner representatives to assess, standardize, and improve Standard Operating Procedures (SOPs) to ensure seamless integration with the SPX operational network.

Serve as the primary point of contact for partner-related issues, effectively resolving operational disputes, delays, and vehicle capacity shortages. Develop and implement capacity planning and cap management frameworks to ensure predictable and cost-efficient vendor-related operations Identify and lead strategic optimization initiatives related to cost, capacity, or day-to-day operations, build clear business cases, and drive end-to-end implementation with measurable impact.

Research and apply industry best practices in network design, load optimization, and transportation cost management. Collaborate cross-functionally (e.g., with Operations, Finance, Procurement, etc.) to align data insights with execution and influence key decisions. Other tasks are assigned by the Company from time to time.

Working location: For those who are based in HN: 3 days at Capital Place (29 Lieu Giai, Ba Dinh) and 2 days at SOC Hanoi (Dai Tu Industrial Park, Long Bien). For those who are in HCM: Sonatus or at site. Bachelor degree in logistics, supply chain and other business major preferred Min 6 years of holding the same position in logistics or transport industry Demonstrate strong analytical and problem-solving capabilities, with the ability to translate data into actionable insights and decisions Be able to manage tasks and follow strict deadlines Possess advanced Excel skills, with experience in SQL or BI tools such as Power BI or Tableau preferred Excellent written and verbal communication in both Vietnamese and English Exhibit strong ownership, structured thinking, and the ability to operate independently in a fast-paced and ambiguous environment Demonstrate effective stakeholder management skills and the ability to influence decisions through data-driven insights Have experience working with 3PLs or trucking vendors, with exposure to high-volume or e-commerce logistics environments as a plus