Call Center Supervisor

Road Recue Call Representative Girard, OH 44420 Newsweek’s list of Top 100 Most Loved Workplaces® for 2024 Salary Position Shift/Schedule: 2nd Shift/ Monday-Friday; On-call every 3rd weekend Supports the Road Rescue Manager by handling incoming calls from drivers and/or customers with breakdown issues Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties Supervises the shift work flow and employees Handle accidents involving Aim equipment, by documenting information as needed and calling appropriate parties Set up rental units when needed Set up and modify vendors in NATC locator Establish work orders and create purchase orders Audit and create breakdown data and reports for internal use and for customers Assist drivers with direction to Aim Facilities & vendor locations Full Time 3+ years of working experience in the trucking industry Supervisory, call center, technical/mechanical knowledge preferred Good communication skills (phone skills) Proficient in Microsoft office applications Knowledge of DOT and HOS regulations is helpful Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth!

Aim promotes from within! Click to apply or contact a recruiter with questions by calling 330-318-4260 or via email at recruiting@aimntls.com . Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide.

For more information about Aim Transportation Solutions, visit www.aimntls.com . #otherjob