Carrier Operations Representative - Carrier Sales experience required - Colombia

This is a remote position. Looking to grow your career in logistics and support a dynamic sales team? Join us, where collaboration, respect, and entrepreneurship drive everything we do. •Carrier Relationship Management: Build and maintain relationships with existing and potential carriers, ensuring strong communication and trust •Issue Resolution: Work closely with the tracking team to address and resolve any issues or delays that arise during the shipment process in a timely manner.

Identify recurring issues; work with carrier on corrective action plans and escalate to management relocate •Carrier Performance: Review carrier scorecard data, identify trends and determine root cause. Summarize findings and provide Dedicated Carrier Manager with detailed feedback prior to weekly carrier scorecard meetings.

•Process Management: Develop and implement processes with carriers to ensure that daily operations run smoothly and all requirements are being satisfied •Trailer Pool Management: Assist management to ensure trailer availability exceed the s required thresholds and relocating displaced trailers as needed •Execute day to day carrier operations tasks such as carrier switches, accessorial requests, retenders, diversions, etc.

•Carrier Watch list & Settlement: Ensure all loads are closed out with proper documentation to prevent delays in payment to carrier.

Requirements

1+ years of experience as Carrier Sales Rep or related Strong communication and organizational skills Detail-oriented with a solution-focused mindset Familiarity with carrier networks and logistics processes Benefits Work from home. ⏱️Availability: Thursday

• Monday 8:00 AM - 5:00 PM EST Monday
• Friday 8:00 AM - 5:00 PM EST We provide you with the equipment.