Treasury Specialist

POSITION OVERVIEW

This role is responsible for the accurate and timely deposit, posting, and reconciliation of customer payments received by check, credit card and ACH for all RWC Group locations, ensuring every payment is applied correctly in our dealer management system. This role partners closely with the Credit department and Operations teams to identify customer payments, resolve unapplied cash and account discrepancies, and support cash and accounts receivable reporting for month-end close. The ideal Cash Application Specialist is a self-directed, analytical thinker who handles confidential payment and financial information with discretion, investigates issues through to resolution, and responds to co-workers, customers and business partners’ inquiries promptly, professionally and accurately.

DUTIES & RESPONSIBILITIES

• Prepare, deposit, and post 200-400 customer checks daily across multiple bank accounts and entities within banking cutoff timelines
• Post daily ACH payments to customer accounts in our dealer management system, Excede
• Review remittance information and ensure payments are accurately matched and applied
• Research and resolve short pays, deductions, payment variances, and unapplied cash
• Partner with the Credit department to identify customer payments and reconcile customer accounts
• Create and process credits, adjustments, and account corrections as needed
• Audit invoices for customers with contractual pricing to verify billing matches agreed contract terms
• Respond to general treasury and credit card payment inquiries using receipts and payment records in Excede, with the opportunity to take on additional responsibilities within the credit card processing platform (Stripe) over time
• Prepare and maintain cash and AR schedules to support month-end close. Work with Operations to address unpaid invoices and communicate when reserves may be necessary
• Follow established cash management procedures and maintain proper supporting documentation
• Serve as backup for the cashier and receptionist as needed
• All other duties as assigned

CORE COMPETENCIES

• Excellent written and verbal communication skills
• Self-directed, with strong problem solving and analytical skills
• High attention to detail and accuracy in a high-volume environment
• Ability to investigate account activity, identify discrepancies, and drive issues through resolution
• Ability to maintain confidentiality
• Ability to manage and prioritize multiple tasks using sound business judgment in a fast-paced environment

REQUIRED EDUCATION AND EXPERIENCE

• Experience in cash applications, accounts receivable, banking, and general accounting
• Excede or other dealer management systems, ERP, or accounting software experience
• Understanding of accounts receivable processes and customer account management
• Proficient in Microsoft Excel
• Dealership experience a plus
• Accounting education and/or experience preferred