Support Engineer

Description Communicating the requirements of customer needs to the R&D, from spec definition to final release to customer Defining product properties – Ease of use, GUI, improvements. New features definition from definition to release. Training and continuous relationship with customers in analysis of system applicative problems Application support/post sale for optical scanning systems installed at customer's site. Support the global territories technical teams Writing documentation for support and training in English Support new and existing systems abroad

Requirements

BSc Degree or Practical Engineer in Mechanical Engineering /Electrical Engineering / Computer Engineering Two years’ experience (or more) as Integration engineer /support engineer/service engineer/application engineer in the semiconductor industry. Willing to travel abroad when it will become relevant (1-2 trips per Quarter). Working with various company interfaces – R&D, Manufacturing Fluent English (oral and written) – Must