Senior Product Designer

OUR VISION Mission: A world where anyone who wants a family can try. We're transforming fertility care from the ground up to make it more accessible. At Gaia, we believe that when it comes to starting a family, financial barriers shouldn't determine who gets to try. We're building the technology infrastructure that makes fertility treatments available to everyone, not just the fortunate few who can afford a $50k bill upfront.

THE CHALLENGE WE'RE SOLVING Fertility affects 1 in 6 people, yet only 2% of babies are born via IVF. We're changing that by making fertility care 10x better, with 2x better outcomes, at half the cost. Our founder experienced this firsthand - going through IVF and having a child because he could afford a $70k bill. Most people can't.

We're here to change that reality. THE ROLE As a Senior Product Designer at Gaia, you will take full ownership of one of our core product areas, reporting directly to the Lead Product Designer and working closely with Product, Engineering, and the Member Growth team. Design at Gaia is a small function, so this is not a role where the problems arrive pre-defined.

You will be the designer for your area: framing the problem, talking to members, shaping the solution, and shipping it.

Your responsibilities

• Owning end-to-end design for your product area, from problem definition through to shipped, measured outcomes
• Running research directly with members, prospects, and the internal teams who support them, and turning what you learn into product decisions
• Working alongside engineers day to day, making the small judgment calls during build rather than handing off a spec
• Designing for a domain that is medically complex, financially high-stakes, and emotionally heavy, where clarity and trust matter more than polish
• Contributing to and helping mature our shared design foundations (patterns, components, standards) as the design function grows
• Bringing evidence to product decisions, using research, analytics, and your own judgment, and pushing back when the evidence points elsewhere WHAT WE'RE LOOKING FOR - 5+ years of product design experience, with meaningful time as the sole or lead designer on a product surface
• A portfolio that shows how you think, not just what you shipped: the problem you were handed, what you changed about it, and what happened after launch
• Comfort operating independently, and the judgment to know when to move and when to go find out more
• Strong craft in interaction and interface design, with fluency in Figma and modern design systems
• Experience working closely with engineers in a fast-shipping environment
• Genuine interest in healthcare, fintech, or other regulated, high-stakes domains, and the patience they demand
• Familiarity with AI design tools like Claude Design and a willingness to pick up new tools and ways of working
• Bonus: experience with complex service or operations tooling, or with products where the user is going through something difficult Location: Hybrid, 3 days a week in NYC office We always prefer passion over a perfect skill match. If you're excited about the mission, we want to hear from you. SALARY & BENEFITS Here at Gaia, our employees are the foundation of our success. We believe it's important that you are happy, healthy, and motivated. As such, on top of a competitive market benchmarked salary, we offer benefits including healthcare, fertility support, 401k match, and other benefits. The salary bracket for this role is 140k - 160k , and comes with a material equity grant.