Front Desk Supervisor

FRONT DESK AGENT | Marriott Experience Preferred Salary Range: $23 - $24 per hour.

Position Summary

Oversee all Front Desk operations and ensure smooth, efficient service delivery across all shifts, including morning (AM), evening (PM), and overnight audit periods. This role provides leadership to the front desk team, manages staffing and scheduling, handles guest inquiries and escalated concerns, and upholds high standards of customer service. The supervisor also performs and oversees nightly audit procedures, ensuring accurate financial reporting, proper reconciliation of daily transactions, and compliance with hotel accounting standards.