Field Operations Specialist

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston. Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility .

Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies. For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs.

When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments. The right person for this job needs to enjoy working from as 10:30 AM to 6:30 PM shift . This role will assist in all activities of our Squads and Express Packages team in Boston.

Daily Responsibilities: Sort, prepare labels, and ship packages every night. Solve various client issues on a nightly basis. Serve as back-up walking courier. Perform data entry. Opening/Closing the office/facility Assisting with customer support tickets Process Asset Returns Process AM Field Ops Export/NFO/Import Documents Preferred Experience: 1-3 years previous experience Military experience is a plus Exceptional verbal and written communication skills Strong analytical and problem-solving skills Keen attention to detail Valid Massachusetts Driver’s License Additional Preferred Skills: Enjoy working in a fast-paced environment.

Be engaged, proactive, and highly motivated. Positive attitude