Field Service Technician

Job Title: Field Service Technician I Description: A wireless communications company with advanced technology to address the nation’s first-responder interoperability crisis seeks motivated field technicians to help design and deploy critical networks. Radio/IP Network System Field Technicians are responsible for the implementation, deployment, and testing of Mutualink’s Interoperable Multimedia System.

The ideal candidate will have baseline networking knowledge, a track record of customer-facing work, and a strong desire to learn. The position requires heavy travel. Skills/Qualifications: IP Network (Highly Desired) Understanding of the OSI Model (Layers 1-3), IP addressing, subnetting, and VLANs. Experience with router and switch configuration is a huge plus.

Certifications: CompTIA Network+, Security+, or Cisco CCNA/CCST are strong plusses. Radio (On-the-Job Training Available) Basic understanding or willingness to learn public safety radio communication systems. Familiarity with or interest in radio frequency theory, signal propagation, and antenna types. Ability to use a multimeter to test voltage, continuity, and pin-outs on cables.

Video Ability and willingness to learn Video setup (Digital Video Systems, Video Compression, Transcoding). Basic knowledge of hardware installation (IP cameras, HDMI/VGA/DisplayPort inputs). General & Physical Education: 2-year college degree preferred. Best fit disciplines: Network Engineering, Telecommunications, or Electrical Engineering Technology.

Communication: Must be "customer-facing" ready to explain technical issues clearly to first responders. Travel: Willingness to travel 75%+ of the time. Valid Driver’s License and Passport required. Physical Requirements: Ability to lift up to 50 lbs, work on ladders, and competent in using hand/power tools (drills, crimpers, wire strippers) for racking equipment.