Account Manager – Commercial HVAC Services

Description Account Manager – Commercial HVAC Services Location: Mansfield, OH Compensation: $85,000–$90,000/year + Commission & Performance Bonuses Additional Perks: Company vehicle or vehicle allowance Company cell phone Company laptop About Standard Plumbing & Heating For more than 100 years, Standard Plumbing & Heating has provided commercial and industrial customers throughout Central Ohio with high-quality mechanical services and solutions.

With offices in Canton and Mansfield, Standard is a full-service commercial mechanical contractor specializing in HVAC service, HVAC controls, plumbing and piping, sheet metal, custom mechanical systems, and 24-hour emergency service. As part of the Premi. Star family of companies, Standard combines the reputation, relationships, and customer-focused culture of an established local contractor with the resources and career opportunities of a growing national commercial HVAC, plumbing, and building controls organization.

The Opportunity Standard Plumbing & Heating is seeking an experienced Account Manager to join our team in Mansfield, OH. In this role, you'll manage and grow relationships with existing commercial and industrial customers while identifying opportunities for preventive maintenance agreements, HVAC repairs, equipment replacements, controls, plumbing, piping, and other mechanical services.

You'll serve as a trusted advisor to customers throughout the Mansfield and Central Ohio market, helping them improve equipment reliability, control operating costs, plan capital improvements, and keep their facilities operating at peak performance. If you're a relationship-driven sales professional with commercial HVAC or mechanical industry experience, this is an excellent opportunity to build a long-term career with one of Ohio's most established mechanical contractors.

What You'll Do

Build and maintain strong relationships with commercial and industrial customers throughout Mansfield and the surrounding market. Serve as the primary point of contact for assigned customers and provide responsive, professional account management. Grow existing accounts by identifying opportunities for preventive maintenance agreements, HVAC repairs, equipment replacements, controls, plumbing, piping, and other mechanical solutions.

Develop new customer relationships and expand Standard's commercial service presence throughout the market. Renew maintenance agreements and negotiate contract extensions. Identify equipment replacement and retrofit opportunities by evaluating equipment condition, repair history, system performance, and lifecycle costs.

Prepare service proposals, preventive maintenance agreements, repair quotations, and budget pricing. Review technician findings and service reports and communicate recommendations clearly to customers. Help customers develop proactive maintenance and capital replacement strategies for their facilities. Coordinate with service managers, dispatchers, technicians, estimators, project managers, and operations teams to ensure customer needs are met.

Respond to customer RFPs and develop customized mechanical service solutions. Maintain accurate CRM records, sales forecasts, account activity, and opportunity pipelines. Resolve customer concerns while delivering an exceptional customer experience. Represent Standard Plumbing & Heating and Premi. Star with professionalism, integrity, and a strong commitment to safety.

What We're Looking For

3+ years of experience in commercial HVAC service sales, account management, facilities management, mechanical contracting, or a related field. Experience selling commercial HVAC service agreements, repairs, retrofits, or equipment replacement projects. Strong understanding of commercial HVAC systems, mechanical equipment, building automation systems, and controls.

Experience with commercial plumbing, piping, or related mechanical services is a plus. Ability to identify service and replacement opportunities within existing customer accounts. Experience preparing service proposals, maintenance agreements, and customer pricing. Ability to read mechanical drawings and construction documents is a plus.

Excellent communication, presentation, negotiation, and relationship-building skills. Strong organizational skills with the ability to manage multiple customer accounts and opportunities simultaneously. Self-motivated and comfortable developing business within an established territory. Proficiency with Microsoft Office.

Experience using Microsoft Dynamics 365 or similar CRM software is preferred. Bachelor's degree in Business, Marketing, Engineering, Construction Management, or a related field is preferred but not required. Valid driver's license with a clean driving record.

Compensation

& Benefits $85,000–$90,000 base salary Commission and performance bonus opportunities Company vehicle or vehicle allowance Company cell phone and laptop Medical, dental, and vision insurance 401(k) with company match Company-paid life insurance Paid time off and company holidays Professional development and ongoing sales training Career advancement opportunities throughout Standard Plumbing & Heating and the Premi.

Star family of companies Stable, growing organization with long-term career potential Why Join Standard Plumbing & Heating? Standard Plumbing & Heating has built its reputation on craftsmanship, technical expertise, safety, and exceptional service to commercial and industrial customers throughout Central Ohio. You'll join an experienced local team with deep customer relationships and extensive mechanical capabilities, while also benefiting from the resources and growth opportunities available through Premi.

Star. This is an opportunity to take ownership of customer relationships, grow a commercial service territory, and build a rewarding sales career with an organization that has served Ohio customers for generations. If you're ready to build lasting customer partnerships and grow with a respected commercial mechanical contractor, we'd love to hear from you.