Veterinary Nursing Manager

Veterinary Nursing Manager Mission Veterinary Emergency Services (MVES) Full-Time | Emergency & Critical Care Position Summary This is a 70% administrative/leadership and 30% clinical role. The Nursing Manager will oversee nursing supervisors, support the development of the nursing team, manage day-to-day operations, and work closely with the Hospital Director and Medical Director to improve clinical standards, workflows, and team culture.

Key Responsibilities

Team & Leadership Oversee the nursing and clinical support team, including direct management of nursing supervisors. Set clear expectations for patient care, teamwork, communication, and performance. Coach and develop supervisors and identify future leaders. Build a positive, accountable, and collaborative team culture.

Address employee concerns, performance issues, attendance, and conflict in a timely manner. People Management Participate in interviewing and hiring. Oversee onboarding and orientation. Develop and maintain training and education programs. Conduct performance reviews and ongoing performance conversations. Partner with HR on employee relations and performance management.

Recognize strong performance and support employee growth. Clinical Excellence Partner with the Hospital Director and Medical Director to develop and implement clinical protocols, SOPs, and workflows. Promote consistent standards of patient care and nursing practice. Identify opportunities to improve patient safety, efficiency, communication, and medical excellence.

Support quality improvement initiatives and ensure protocols are followed. Operations Oversee nursing scheduling, staffing, payroll, and timekeeping. Monitor staffing needs, overtime, and coverage. Identify operational problems and develop practical solutions. Maintain a working understanding of ezyVet and SmartFlow and help the team effectively utilize both systems.

Remain clinically involved on the floor approximately 30% of the time to stay connected to patients, staff, and hospital workflow.

Requirements

2–4 years of veterinary leadership experience, preferably in emergency, critical care, or a multispecialty hospital. Strong veterinary nursing/technician background. Experience managing or supervising clinical teams. Experience with hiring, onboarding, training, performance management, and employee development. Strong organizational and communication skills.

Comfortable working independently and making decisions. Strong problem-solving skills and willingness to address issues directly. Ability to work effectively in a fast-paced, high-acuity environment. Experience with ezyVet and SmartFlow preferred.