Service Desk Associate
Job description
Now Hiring: Service Desk Associate (Part-Time) Location: The Club at Los Gatos The Club at Los Gatos is looking for energetic and service-minded individuals to join our Service Desk team ! At The Club, we are committed to creating a best-in-class member experience by delivering outstanding service, fostering a welcoming environment, and working together as a strong, supportive team.
About the Role
Greet and check in members as they arrive Provide accurate and friendly information about club programs and services Ensure the front desk and facility is well-stocked and organized Maintain clear communication with team members via Slack Handle basic maintenance or inventory needs and report issues Respond to and document member incidents as needed Create a warm and welcoming atmosphere for all members and guests Qualifications Reliable and punctual Excellent phone and communication skills Calm and friendly under pressure Confident, professional demeanor with strong customer service focus Details Shift : Openings, Mids, Afternoon, Closing Pay : $16.
90 – $17.50/hour Job Type : Part-time Environment : Friendly, wellness-focused, fast-paced team setting Expected hours: 10 – 30 per week
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