Head of Operations

Head of Operations – Haag-Streit USA Location: Mason, Ohio | Full-Time | On-Site Lead Operations. Drive Performance. Make an Impact. Haag-Streit USA is seeking an experienced, results-driven Head of Operations to lead our U.S. manufacturing and operational functions. We are looking for a dynamic leader who combines strategic thinking with a hands-on approach to operational excellence.

This is an opportunity to make a meaningful impact within a global organization known for precision, innovation, and quality in ophthalmic medical equipment. The ideal candidate is equally comfortable developing long-term operational strategies, analyzing ERP data, coaching leaders, and working alongside employees on the manufacturing floor to solve problems and drive results.

What You'll Do

Lead U.S. Operations: Provide strategic and day-to-day leadership across Production, Supply Chain, Planning, Purchasing, Manufacturing Engineering, Facilities, Maintenance, and Continuous Improvement. Drive Operational Excellence: Improve safety, quality, delivery, productivity, inventory management, and cost performance through data-driven decision-making.

Stay Connected to the Floor: Maintain a visible, hands-on leadership presence, working directly with teams to identify challenges and implement practical solutions. Optimize Manufacturing Performance: Oversee production planning, capacity, staffing, supplier performance, material availability, and manufacturing processes.

Champion Continuous Improvement: Lead Lean Manufacturing initiatives that improve efficiency, reduce waste, and strengthen operational effectiveness. Leverage Technology: Utilize Microsoft Dynamics 365 and operational data to identify opportunities, solve problems, and improve performance. Build Strong Teams: Develop and coach managers and supervisors, fostering accountability, collaboration, employee engagement, and a culture of continuous improvement.

Collaborate Globally: Partner with U.S. leadership and Haag-Streit Group colleagues, including teams in Switzerland, to align priorities and achieve business objectives. Ensure Compliance: Promote a safe, high-quality work environment while maintaining compliance with applicable regulatory and operational standards.

What We're Looking For

Bachelor's degree in Engineering, Operations Management, Supply Chain, Business Administration, or a related field. 10+ years of progressive manufacturing and operations experience, including significant leadership responsibility. Proven success leading multiple operational functions, preferably in a small-to-mid-sized manufacturing environment.

Strong understanding of manufacturing, production planning, supply chain, purchasing, inventory management, and manufacturing engineering. Experience with ERP systems; Microsoft Dynamics 365 strongly preferred. Demonstrated success implementing Lean Manufacturing and continuous improvement initiatives. Strong financial and business acumen with a data-driven approach to problem-solving.

A hands-on leadership style with the ability to balance strategic priorities and daily operational execution. Proven ability to develop leaders, manage change, build accountability, and drive results. Excellent communication, collaboration, and decision-making skills, including the confidence to challenge ideas constructively.

Why Join Haag-Streit USA? At Haag-Streit, our products help eye care professionals deliver exceptional patient care around the world. As part of a respected global organization, you'll have the opportunity to lead meaningful operational improvements, develop talented teams, and contribute directly to our continued success.

We offer a competitive compensation and benefits package, including: Comprehensive health and wellness benefits 401(k) with company match and profit-sharing opportunities Paid vacation, PTO, and holidays Company-paid life and disability insurance Professional development and growth opportunities A collaborative environment with the resources and reach of a global organization Ready to Lead?

If you're a strategic thinker, a hands-on problem solver, and a leader who thrives on building strong teams and delivering operational results, we'd love to hear from you. Join Haag-Streit USA and help shape the future of our U.S. operations. Haag-Streit USA is an Equal Opportunity Employer.