Case Manager Penfield

Overview

Case Manager team member assists with ensuring the health and well-being of our residents by being responsible for the admission of residents; providing case management services for residents; and serving as the designated Discharge Planner for the facility.

Responsibilities

Ability to verbally communicate well with residents, families, and staff members Ability to read and understand task assignments, ability to report verbally and provide written documentation as required Display of genuine concern for the elderly; a dependable, patient and compassionate attitude towards residents. Demeanor always respectful of residents' rights and wishes Ability to cooperate and maintain respectful treatment with others.

Sense of responsibility, maturity, diplomacy, and ability to work well with residents, families, and other staff members Demonstrated willingness to uphold the vision and mission of the company. Ability to perform assigned tasks based on Heathwood Core Values and to a high degree of excellence and cleanliness.

Qualifications

Bachelor’s degree in social work or related field and one year full-time experience in provision of services to the older adult population; or an associate’s degree in social work or related field and three years full-time experience in provision of services to older adult population. Valid New York Drivers License and clean driving record required.

Knowledge in Microsoft Office programs preferred. Case work experience required; case work with the elderly or work in a supervisory capacity requiring initiative and responsiveness to the needs of others preferred. Ability to meet the public easily, handle problems diplomatically, and cooperate with other staff members necessary.

Evidence of professional growth, continuing education and community involvement considered. Ability/Willingness to work closely with the Sales Manager and Resident Care Manager/nursing department.