Front Desk Agent

Job Details: Job Location: Northern Hotel

• Billings, MT, Salary Range: $15.00 - $15.50Hourly, Job Shift: Any, Job Location: 19 N Broadway, Billings, MT 59101 The Front Desk Agent is responsible for accommodating guests by registering and assigning rooms to guests. Summary of essential job functions: Register and assign guests to rooms. Issue room cards. Transmit and receive messages. Keep records of occupied rooms Keep records of guest accounts. Make and confirm reservations. Present statements to guests. Collect payments and make change for guests. Perform bookkeeping activities. Post charges to rooms. Record guest comments and/or complaints. Refer guests to management as necessary. Obtain knowledge on different facilities throughout the hotel. Job Skills and Qualifications Ability to multitask Possess good communication skills Customer service skills Attention to detail Punctuality Ability to handle high-pressure situations Problem solving Basic computer knowledge Willingness to learn Perks of working for the Northern Hotel include: Discounts throughout the hotel Restaurants: 25% off meals Gift Shop: 25% off merchandise and 10% off food and drinks Meeting Room discounts Discounted room rates for immediate family and employee Comprehensive Health Insurance for Full Time employees 401k Benefits Generous PTO Accruals as well as Vacation time Job Type: Full-time Pay: $15.00 - $15.50 per hour Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Holidays Monday to Friday Weekends as needed Ability to Relocate: Billings, MT 59101: Relocate before starting work (Required) Work Location: In person Qualifications: