Patient Services Representative

Nature of Duties: Performs various medical office tasks, including patient check-in/out, appointment scheduling, managing medical records, handling payments, and patient correspondence.

Qualifications

High school diploma or equivalent. Preferred knowledge of scheduling, insurance, and billing. Strong communication and customer service skills. Ability to learn computerized office systems. Specific Duties: Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.

Greet patients professionally and complete registration. Confirm physician schedules and assist with changes. Document patient flow and wait times. Collect co-pays, ensure insurance verification, and update demographic info for billing. Maintain HIPAA compliance and provide Privacy Practices to patients. Perform other duties as needed.

Compensation

Pay starting at ‎$‎17.8750 . Pay will commensurate with experience Company Benefits: Choice of three health insurance plans Dental insurance coverage Vision insurance coverage 401(k) with company match and profit-sharing plan Company-paid short-term and long-term disability coverage Company-paid life insurance for you and your family Access to company-provided training and educational resources Eligibility for annual merit-based performance increases Accrued General Purpose Time (GPT) Eight company-paid holidays Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days Complimentary Employee Assistance Program (EAP) for all employees and their dependents.